Staff Product Engineer

At Hive, we're all about creating moments that matter and helping event marketers connect with their biggest fans. Our platform powers marketing for 1,500+ iconic events, festivals, venues, and promoters across North America. We help them grow their customer base and sell out shows using intelligent, automated, and personalized digital marketing tools.

The Opportunity

Our Engineering team owns the code that lets our customers do powerful things with our product, simply and intuitively. We care about delivering the right product iterations quickly - we build minimum viable products, deploy to production multiple times per day, listen to customer feedback, and iterate.

At Hive, we ingest high-volume data in real-time from 20+ integrations (like Ticketmaster and Shopify), we store and query billions of customer data points, and we send 200MM+ of email/SMS every month to our client's customers. We've built a growing business and the scale of technical problems we're solving is quickly growing too!

We're looking for a product-minded staff engineer who moves fast, ships iteratively, and obsesses over user impact - we want to hear why you're excited about Hive, what impact you want to have, and how we can help you make that happen.

What you’ll get up to:

• Own end-to-end delivery of high-impact product features across the full stack, partnering with Product and Design to shape what we build
• Lead and inspire teams to build technology that ages well - making architectural decisions and technical investments that let us move faster as we scale
• Mentor engineers on technical excellence and product thinking, raising the bar for code quality, developer experience, and understanding the "why" behind what we build
• Champion user impact in everything - work directly with customers to understand pain points, then advocate for the right technical solutions that deliver real value
• Balance moving fast with building systems that last - you know when to ship quickly and when to invest in the foundation
• Anticipate what's next - solve the technical challenges today that will unlock speed and capabilities for the team tomorrow
  
  

Past Projects:

Here is a look into just some of the projects we've worked on.

• We created an integration with Meta ads manager to allow clients to use our platform's segmentation to create custom audiences on Meta.
• We built a state-based pipeline to send 10MM+ personalized emails and SMS every day.
• We built a simple UI to let our clients easily query their own customer data. Behind the scenes, it executes queries against billions of data points across different types of databases and combines the results together in seconds.
• Using Kubernetes and Docker, we built a task processing system which runs billions of jobs every day. Our processing capacity scales based on workload - which means things execute faster for our clients, we save loads of money on idle servers, and our engineers can sleep at night.
• We built a Javascript SDK that other developers (our clients and partners) use on their websites to pump customer preferences and behaviour into Hive. Our customers run some of the highest-traffic websites on the internet (large ecommerce merchants and ticketing websites), so our SDK was built to handle web-scale traffic from day 1.
  
  

Who you are:

• 7+ years building customer-facing product features and leading ambitious technical initiatives across the full stack
• Track record of leading ambitious technical projects - the kind that unlock new product capabilities and change what's possible for the team
• Strong product intuition - you think about user problems first, break down ambiguous challenges into shippable iterations, and deliver value incrementally
• You balance moving fast with building systems that age well - you know when to take shortcuts and when to invest in foundations that will pay dividends for years
• Experience mentoring engineers on both technical skills and product thinking
• You've thrived in remote settings, excelling in async communication, independent work, and time management
• Legally able to work within Canada - this is our only non-negotiable
  
  

Technologies we use & teach

• Frontend: React, Redux, Typescript
• Backend: Python, Django
• Databases: Redis, MySQL, MongoDB, Elasticsearch
• Infra: AWS, Docker, Kubernetes, Terraform
  
  

Compensation/Benefits Package

• Meaningful salary and equity: you're rewarded based on impact.
• The compensation range for this role is $180,000 to $225,000CAD per year, depending on qualifications and experience. This compensation range takes into account a wide range of factors that are considered in making compensation decisions including but not limited to job-related skills, experience and relevant training, and business and organizational needs. New team members typically start between $180,000 - $202,000, based on experience and alignment with the expectations outlined in this posting. This range reflects not just where you begin, but the growth we expect and invest in as you grow at Hive.
• Work fully remote from the comfort of your home. You must be based in Canada and have legal Canadian work authorization for this role.
• Flexible work hours: minimal meetings and no 9-5
• Health & Dental coverage with Parental Leave top-ups in addition to EI benefits
• Unlimited vacation/PTO: so you can be happy and healthy!
  
  

About Hive.co

Hive.co is a marketing platform for event marketers. We help brands personalize and automate their campaigns, using email and SMS, to empower them to sell out so they can focus on making their events unforgettable.

By integrating with ticketing partners like Ticketmaster and e-commerce partners like Shopify, we enable brands to access and act on all their customer data, so they can easily segment their list in thousands of ways, and send more customized, timely email campaigns that land in inboxes.

We started our company inside a University of Waterloo computer lab in early 2014, graduated from Y Combinator that summer (S14 batch) and have been growing ever since. Originally based in Kitchener, our team is now 100% remote and located all across Canada! We strive to provide an online work environment that allows team members to have a strong work life balance while still feeling connected to their team and Hive’s mission.

To learn more about our team check out our About Us page on our website: https://www.hive.co/about

Compensation Range: CA$180K - CA$225K