Patient Billing Specialist (Part-Time)

Are you looking for a career that aligns your passion and values with your purpose? Then we are looking for you!

At Valera Health we are at the forefront of tele-mental health. We are committed to delivering compassionate mental health care that is accessible and affordable to all. To learn more about Valera, check us out HERE.

Watch to learn more about Valera Health here!

Primary Purpose:

The part-time Patient Billing Specialist role is responsible for resolving claim-related payment issues at Valera. This role will manage the company's outstanding accounts receivable, ensuring timely payment collection by monitoring accounts, processing incoming payments, resolving billing discrepancies, and maintaining accurate records to support the organization's financial health.

Join the Valera Community:

• Be part of a compassionate care team dedicated to taking care of patients. Our health coaches, therapists, nurse practitioners, and psychiatrists have a wide range of expertise and work collaboratively to meet patients' needs.
• Work from home with flexible hours.
  
  

Valera Health Values:

• Follow the data, embrace change, and adapt purposefully
• Build an authentic, inclusive, and engaged community
• Collaborate and work as a team
• Invest in our team members and their development
• Incorporate diversity and equity every step of the way
• Treat others with dignity and operate with integrity
  
  

Responsibilities:

• Reviews claims to ensure billing was appropriate and make corrections as needed.
• Exhibit exceptional patient service skills; answer patient and insurance calls.
• Provide prompt return and follow-up to all interactions; provide prompt response to requests for information, both internally and externally.
• Outreach to payers and patients regarding unresolved balances.
• Clearly document issues and resolutions.
• Responsible for working on follow-up claim queues and phone queues.
• Ability to successfully track and follow up on information requests from the payer, providers, and patients.
• Achieve goals set by supervisor regarding error-free work, transactions, processes, and compliance requirements.
  
  

Qualifications:

Required (Education/Experience/Competencies):

• Minimum of 3 years' experience in a medical billing department/office with a strong AR account follow-up, appeals
• High School Diploma or GED required
  
  

Preferred (Education/Experiences/Competencies):

• Demonstrated knowledge of and experience in Healthcare medical collections.
• Strong reasoning, critical thinking, and analytical skills.
• Ability to work independently, flexibly shifting from big picture to detailed tasks, with high productivity, and regularly execute task deadlines.
• Associate Degree/CPB certification preferred, but not required.
• Experience working with NextGen is a plus.
• Mental health experience.
• Drive to succeed, collaborative outlook, aligns with our mission.
  
  

Eligible Employee Benefits include but not limited to:

• Health, Vision & Dental Insurance
• 401k through the Standard
• Paid Time Off
• Short Term Disability
• Life Insurance
• Office Equipment
• Many more
  
  

Be part of our mission!

We are very proud of the work that we do and it takes a great team to make it happen! If you are interested in one of our open positions, we'd love to start the conversation.

We hire people from all backgrounds because that's what it takes to build a team that can reach and support those in need of high-quality behavioral healthcare. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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