
Vice President, Clinic Operations (Remote Alabama)
Better Health Group
Full time
Healthcare
United States
Hiring from: United States
Our purpose is Better Health. Specializing in primary care for patients 65+ is our passion.
What’s Your Why?
The Opportunity
The VP, Clinic Operations is a leadership role responsible for leading the strategic and operational performance of Better Health Group’s VIPcare clinics. This leader ensures the delivery of high-quality, efficient, and patient-centered care within a value-based model, aligning operations with organizational goals, clinical excellence, and growth strategies. The VP will drive standardization and operational accountability across regional teams of responsibilities and serve as a key connector between clinic operations, medical leadership, corporate departments, and executive leadership.
Responsibilities
What’s Your Why?
- Are you looking for a career opportunity that will help you grow personally and professionally?
- Do you have a passion for helping others achieve Better Health?
- Are you ready to join a growing team that shares your mission?
The Opportunity
The VP, Clinic Operations is a leadership role responsible for leading the strategic and operational performance of Better Health Group’s VIPcare clinics. This leader ensures the delivery of high-quality, efficient, and patient-centered care within a value-based model, aligning operations with organizational goals, clinical excellence, and growth strategies. The VP will drive standardization and operational accountability across regional teams of responsibilities and serve as a key connector between clinic operations, medical leadership, corporate departments, and executive leadership.
Responsibilities
- Execute the strategic direction for clinic operations across regions of responsibility, ensuring alignment with BHG’s mission, objectives, and value-based care priorities.
- Owns day-to-day performance of clinic operations, directly overseeing primary care outpatient healthcare facility operations to ensure delivery of effective, efficient, and patient-centric services.
- Supports and develops clinic and operational leaders in executing consistent workflows and ensuring high-quality service delivery across markets.
- Implements best practices for optimizing staffing, resources, and patient experience..
- Manages operational metrics and performance dashboards to proactively address issues and opportunities.
- Provides strategic direction, coaching, and performance management to operations leaders across practices.
- Fosters a culture of accountability, collaboration, and service excellence.
- Participates in leadership development planning and succession initiatives for clinic operations leaders.
- Partners closely with Medical Directors and Clinical Leadership to identify and resolve clinical performance gaps.
- Collaborates with Marketing and Community Engagement teams on strategic outreach, patient acquisition, and branding across markets.
- Drives performance across key metrics including patient satisfaction, access to care, provider productivity, and quality outcomes.
- Leads operational strategy for new clinic launches, facility openings, and growth initiatives. Provides oversight for operational activities in designated focus regions.
- Additional duties as assigned.
- Bachelor’s Degree in Healthcare Administration, Business Administration, or a related field; Master’s Degree preferred.
- 10+ years of experience in a senior management role within healthcare operations with 5+ years in a multi-site or regional executive role.
- 5+ years of proven experience in leading teams and driving performance improvement.
- Deep understanding of healthcare regulations, compliance, and accreditation standards.
- Knowledge of Medicare Advantage, value-based models, managed care organizations, large organized physician groups, and/or integrated delivery systems.
- Demonstrated success in strategic planning and execution.
- Proficient with Google Suite (Drive, Docs, Sheets, Slides) for real-time collaboration.
- Strong organizational and time-management skills with keen attention to detail.
- Exceptional interpersonal, presentation, and communication skills, with the ability to engage effectively with senior leadership, providers, and cross-functional teams.
- Demonstrated ability to think critically, work independently, and drive results in a fast-paced environment.
- Appreciation of cultural diversity and sensitivity toward target patient populations.
- Demonstrated ability to handle data with confidentiality.
- Willingness to travel across assigned markets, as needed.
- Ability to sit, stand, walk, bend, kneel, push, and reach as needed in a healthcare or office environment.
- Must be able to sit for prolonged periods and use a computer and telephone for extended durations.
- Requires normal range of vision and hearing (corrected if necessary).
- Reliable transportation required; must be able to travel approximately 50% of the time within the assigned territory or region.
- Has a contagious and positive work ethic, inspires others, and models the behaviors of core values and guiding principles.
- An effective team player who contributes valuable ideas and feedback and can be counted on to meet commitments.
- Is able to work within the Better Health environment by facing tasks and challenges with energy and passion.
- Pursues activities with focus and drive, defines work in terms of success, and can be counted on to complete goals.
- We offer competitive compensation and comprehensive benefits package
- Competitive base salary with bonus potential upon placement/retention
- Medical, dental, vision, disability and life
- 401k, with employer match
- Paid time off
- Paid holidays
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