Executive Assistant, Product Support

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us!

As Executive Assistant to the VP, Product Support, you’ll be responsible for keeping the Product Support team organized, aligned and helping them focus on scaling for growth and fine tuning our product support offerings. In this role, you will directly manage the day-to-day administrative and operational needs. You will also work cross-functionally to collaborate with broader Marketing Org and collaborators across Figma.

This is a full time role that can be held from one of our US hubs or remotely in the United States.

What you’ll do at Figma:

• Provide direct support to the VP and light assistance to 4 Directors on the leadership team.
• Encouraged support of VP - The deepest level of support attending leadership meetings, tracking agendas, collecting action items and following up on progress, heavy calendar management, inbox management, coordinating all hands, team-wide communications, booking travel, etc.
• Encouraged support of 5 Directors - Calendar management, light logistical offsite support & some ad hoc requests.
• Act as the delegate signing off expenses, PO approval, and various other tooling as needed with careful attention to internal policy.
• Be a thought partner with a focus on team cohesion, operations, and planning.
• Identify areas to optimize VP’s time and make recommendations in regard to time management, prioritization, and business needs.
• Find opportunities for process optimization throughout team and company processes.
• Prepare and/or build content, presentations and key documents for the VP using Figma tools.
• Partner with the Strategic Program Manager to coordinate large scale planning for monthly and quarterly meetings, in-person leadership and full-team offsites, including working with external venues and internal team members.
• Cross functional partnership with Marketing and other internal teams to ensure alignment on projects, company achievements, and internal events.
  
  

We'd love to hear from you if you have:

• 7+ years of experience in a sr administrative support role
• Experience working in a fast-paced environment and can adapt quickly to changing demands
• Stellar communication skills and can connect with a wide range of internal and external partners in person, virtually, and over email
• Ability to shift gears and prioritize based on inbound of requests & workload volume
• Dedication to being diligent, reliable, and maintaining the strictest confidentiality
• Dedication to encouraging inclusivity and navigate initiative through an optimistic lens
  
  

While not required, it’s an added plus if you also have:

• Curiosity about becoming a guide in our product and an affinity for Figma
• Supported teams of 150+ people, bonus points for complex global teams
• Previous experience supporting technical support or customer service teams
• Desire to be a strategic thought partner to the VP
  
  

At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Pay Transparency Disclosure

If based in Figma’s San Francisco or New York hub offices, this role has the annual base salary range stated below.

Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location. The listed range is a guideline, and the range for this role may be modified. For roles that are available to be filled remotely, the pay range is localized according to employee work location by a factor of between 80% and 100% of range. Please discuss your specific work location with your recruiter for more information.

Figma offers equity to employees, as well a competitive package of additional benefits, including health, dental & vision, retirement with company contribution, parental leave & reproductive or family planning support, mental health & wellness benefits, generous PTO, company recharge days, a learning & development stipend, a work from home stipend, and cell phone reimbursement. Figma also offers sales incentive pay for most sales roles and an annual bonus plan for eligible non-sales roles. Figma’s compensation and benefits are subject to change and may be modified in the future.

Annual Base Salary Range (SF/NY Hub):

$122,000—$260,000 USD

At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to [email protected]. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities.

Examples of accommodations include but are not limited to:

• Holding interviews in an accessible location
• Enabling closed captioning on video conferencing
• Ensuring all written communication be compatible with screen readers
• Changing the mode or format of interviews
  
  

To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding.

By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Figma's Candidate Privacy Notice.