Product Manager, TowLien

What We Do:

At Autura, we're revolutionizing the towing and recovery industry with cutting-edge software that makes a real difference for our customers. From towing service providers to local governments, our tools—like Towing Management Systems, ARIES Dispatch, and Impound solutions—are designed to simplify operations, boost safety, and drive success. Joining Autura means being part of a team that's passionate about innovation, collaboration, and making the world a little safer and smarter every day. Ready to help us pave the way?

About the Role:

The Product Manager will be responsible for the development and success of the Lien and Mail solutions and experiences within our portfolio, focusing on the Towing and Recovery products and Government solutions. This individual will own the roadmap, prioritize features, and guide the product lifecycle from ideation to launch and beyond. Our product managers own the success of the product, working individually and cross-departmentally to advance customer success and growth.

The Product Manager will play a key role in developing a center of excellence within our platform strategy. The ideal candidate will have a deep understanding of product management, experience taking existing solutions to the next level, and a passion for delivering value to customers through intuitive and impactful products. Success in this role will require a strong sense of ownership, a team-first mentality, curiosity, and strong commercial acumen.

What You'll Be Doing:

• Shape and ensure the delivery of the roadmap for our Lien and Mail software solutions
• Own the commercial success of the Lien and Mail products by delivering on opportunities to enhance customer value
• Engage with customers and users to understand their needs and incorporate their feedback into the product development process
• Collaborate with cross-functional teams, including engineering, design, sales, and marketing, to drive the development and launch of product features
• Gather and analyze customer feedback and market trends to inform product decisions and identify new opportunities for growth and improvement
• Define and understand product requirements, ensuring investments create measurable value
• Manage the product lifecycle, including product release plans, timelines, and post-launch analysis to ensure continuous improvement
• Monitor product performance using key metrics and adjust strategies as needed to meet objectives
• Communicate product plans, progress, and results to stakeholders and senior management
• Champion user-centric design and advocate for the best user experience throughout the product development cycle
  
  

About You:

• 3+ years of experience as a Product Manager, preferably in the towing, transportation, or field services industries with a focus on compliance-related products
• Bias for action and appreciation for in-person customer visits and discovery
• Proven ability to manage and deliver software products from concept to launch
• Technical acumen with an understanding of software development processes
• Experience managing 3rd party software partners
• Played a key role on a team delivering a platform solution
• Excellent analytical skills and the ability to make data-informed decisions
• Outstanding communication and collaboration skills to work effectively with cross-functional teams
• Experience equipping software development teams with the information they need to be successful
• Ability to prioritize tasks and manage multiple projects in a fast-paced environment
• Familiarity with agile development methodologies and tools
• Passion for user experience and building customer-centric products
  
  

Who We Are & Benefits:

Autura is committed to providing modernized benefits and cultural perks.

• Competitive pay and annual performance reviews
• Option for 100% fully paid benefits package including health, dental, vision
• 401(k) with a matching company contribution
• Open Paid Time Off
  
  

Autura is dedicated to creating an equitable, inclusive, and supportive work environment that brings people together from diverse backgrounds, experiences, and perspectives. We purposefully cultivate a workplace where team members can thrive authentically and tenaciously to innovate, grow, and achieve both individual and shared goals. We recognize that creating an inclusive environment requires continuous effort and a willingness to adapt. As we continue to grow, we will proactively adapt our practices to embrace the diverse future ahead, promoting a culture of opportunity for all.

Equal Opportunity Employer:

We are an equal opportunity employer and value diversity on our team. We do not discriminate on the basis of race, color, religion, sex, national origin, gender, sexual orientation, age, disability, veteran status, or any other legally protected status.

For this role, the salary range is $120,000.00 - $140,000.00. Total compensation also includes a competitive benefits package and annual bonus. A salary offer will be determined by several factors including experience, skill level, education, internal pay equity, and other relevant business considerations. We review all team members pay and compensation programs regularly to ensure competitive and fair pay.