Director of Product, SmugMug

The Director of Product at SmugMug will be a strategic leader responsible for guiding product development, design, data science, and merchandising operations. Reporting to the General Manager of SmugMug, the Director will drive product strategy, align cross-functional efforts, and empower teams to deliver exceptional customer experiences. This role will significantly impact both day-to-day product execution and the longer-term product vision, with a focus on achieving SmugMug's overarching business objectives.

Awesome is committed to fair and equitable compensation practices. The salary range for this role is $147,000 - $227,000. This position is also remote-friendly, and as such, compensation will ultimately be in line with the location in which the position is filled. Various factors, such as defined competency leveling and geographic location, will determine the final compensation for this role.

Your Opportunity:

• Product Vision and Strategy
• Collaborate with the General Manager to shape and refine the product vision, aligning with SmugMug's strategic goals and customer needs.
• Lead the development and execution of product initiatives, prioritizing those that drive customer growth, engagement, and retention.
• Effectively communicate the product vision and strategy through compelling storytelling, ensuring alignment and inspiration across teams and stakeholders.
• Identify and lead high-impact initiatives to close strategic gaps and capitalize on growth opportunities.
• OKR Establishment and Accountability
• Set Objectives and Key Results (OKRs) for the product management, design, and data teams to drive alignment and accountability across product development streams.
• Ensure the stream-aligned teams have well-defined and impactful OKRs contributing to SmugMug's business objectives.
• Team Leadership and Development
• Lead, mentor, and develop a team of 7-8 individual contributors, including Product Managers, Designers, Data Scientists, and Merchandising Operations.
• Foster a culture of ownership, innovation, and continuous improvement.
• Proactively assess talent, address skillset gaps, and align team development strategies with organizational needs.
• Cross-Functional Collaboration
• Build and maintain strong relationships with key cross-functional partners to ensure seamless alignment of product initiatives with market demands, customer feedback, and technical capabilities.
• Serve as a key driver of cross-functional success, promoting effective communication and mutual support across teams.
  

What You Bring:

• Proven experience in a product leadership role, preferably at a Director level or equivalent for an e-commerce software company.
• Strong track record of developing and executing product strategies that align with business goals and customer needs.
• Experience leading cross-functional teams, including product management, design, and data science.
• Demonstrated expertise in setting and managing OKRs, focusing on delivering measurable business outcomes.
• Excellent collaboration skills with a demonstrated ability to work effectively with Engineering, Marketing, Sales, and Customer Experience teams.
• Strong leadership skills with a focus on coaching, mentoring, and talent development.
• Excellent storytelling skills, with the ability to communicate complex ideas clearly and compellingly.
  
  

What We Offer You:

Comprehensive medical, dental and vision benefits with premiums covered at 100% for you and your dependents

HSA contributions to cover over 90% of your deductible

Unlimited PTO (and we mean it!)

A fully remote work environment (+ a coworking space reimbursement if you prefer)*

An experimental 4-day work week

Company sponsored phone plan

Reimbursements for internet and fitness memberships

Company sponsored therapy and professional coaching sessions

Generous 401k match with immediate vesting

Fertility & family-building benefits

Numerous learning & development opportunities for personal and professional growth

Annual company retreat

Much more!

A Little About Us:

Our purpose is simple: building a better world through the power of photography. For over two decades, we have led the photography industry and thrived as a private, mission-focused, values-led company. We are a Certified Evergreen brand. We are also a Certified Great Place to Work, Climate Neutral Certified, and members of the Conservation Alliance.

We're building iconic brands that connect people through photography and unleash the value of the stories they tell. We make products that thrill photographers of all types, crafting experiences that empower them to preserve their precious memories, share their art, and run their businesses.

A career at Awesome is much more than a job. Our people come first, and we invest in their growth and prioritize their well-being. Your work will contribute to our mission while leaving a positive, lasting impact on our community and our world.

• Location Restrictions:
  
  

Due to a variety of legal and business requirements, our remote job openings are limited to candidates physically located within the United States. For this position, we are only considering applicants residing in the following states: California, Colorado, Florida, Georgia, Illinois, Maryland, Massachusetts, Michigan, Minnesota, New Mexico, Nevada, New Jersey, New York, North Carolina, Oregon, Texas, Utah, Virginia, and Washington.

EEOC Statement:

Awesome seeks to thrill customers around the world, and building a diverse team is essential to our success. We are committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity or expression, marital status, veteran status, medical condition, or any other characteristic protected by applicable laws. We encourage diverse candidates to apply and are dedicated to fostering an inclusive and respectful workplace for all. We're committed to providing equal opportunities and cultivating an inclusive culture. We believe that embracing diversity is integral to innovation and progress.

ADA Requirements:

At Awesome, we strive to create an accessible and inclusive application and selection process. We are committed to providing reasonable accommodations to job applicants with disabilities to facilitate their participation in the recruitment, selection, and assessment processes. Should you require an accommodation, please contact our People Operations Team by email at [email protected], and we will work with you to meet your accessibility needs.

AI Use Restrictions:

While we may encourage people to use AI systems during their role to help them work faster and more effectively, please do not use AI assistants during the application and during the interview processes. We want to understand your personal interest in Awesome without mediation through an AI system, and we also want to evaluate your non-AI-assisted skills.*

• This requirement does not apply to those who require the use of AI for necessary accommodations.