Senior Project Management and Operations Director

D2L is a cloud company that is modernizing education and building the Future of Work. The old models of teaching and learning are in the midst of the largest transformation in history, and D2L is at the heart of that fundamental shift.

New models of teaching and learning enable a personalized, student-centric experience – and deliver improved retention, engagement, satisfaction, and results for learners of all ages – in schools, campuses, and companies.

D2L is disrupting the way the world learns, by providing the next generation learning environment and solutions to engage and inspire learners. And most importantly, by giving customers a platform that is easy, flexible, and smart. No other company provides a solution as robust and innovative as D2L.

D2L has had a singular mission for 20 years and is dedicated to that same mission in the years ahead: to transform the way the world learns – and by doing so, we will help improve human potential globally.

A member of our Talent Acquisition team reviews ALL of our applications - yes a real person reviews resumes! They are excited to read more about what amazing things you could add to D2L.

Who are we looking for?

As the Senior Project Management and Operations Director, you’ll work closely with the cross functional teams of Client Success, Sales, Product and Education Partners to organize the operational work of the organization. We’re looking for an experienced individual contributor who has a background in project management and is experienced in gathering data and information from multiple sources and organizing it into data visualizations or dashboards to provide a 360 look at the work of the business. This self-starter is a great communicator and organizer with a strong ability to create efficient workflow and processes, and keep the leadership team organized, on track, and informed. This is an individual contributor level role, with no direct reports.

Responsibilities:

• Provide structure and lead organizational effectiveness by improving operational model, managing multiple work streams, driving project timelines, and collaborating cross-functionally.


• Provide clear and proactive communication that ensures cross-functional and stakeholder buy-in every step of the way.


• Manage efficient meetings and coordinate follow-up actions for completion.


• Create and manage a portfolio roll-up of work across the organization.


• Create and maintain project documentation, tracking, reporting, learnings and recaps.


• Create and maintain processes for operational consistency in support of a high-performing department and organizational culture.


• Develop workflows that maximize productivity, and set and meet operational goals.


• Responsible for supporting vision, planning, and defining team objectives, and leading execution of objectives
Work with your peers and leaders to drive productivity, efficiency, and hold the team accountable for high-quality outcomes

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Qualifications

• 10+ relevant years of project management or operations experience.


• Experience creating dashboards, tracking projects, and working with executives and cross-functional teams.


• Excellent communication, written and organizational skills as well as a strong attention to detail.


• Able to adapt, prioritize, exercise initiative, manage pressure, multitask and work independently


• Experience with project management tools and data visualization tools, leading to the creation of critical dashboards.


• Lean Six Sigma, PMI, or other project management-related certifications.
Demonstrated capability for autonomous problem solving, decision making, sound judgment, assertiveness

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Preferred qualifications

• Experience working with EdTech, Corporate L&D or Higher education online learning divisions.


• Self-starter who can drive multiple projects spontaneously.


• Team player who can work calmly and quickly in high-stress environments.


• Project management experience working with stakeholders including: regional teams, product and marketing counterparts, internal leadership, and external agencies.


• Experience presenting to and interacting with cross-functional stakeholders and senior leaders (across marketing, Public Relations, product, engineering, UX, Business Development, Finance).

The expected base salary range for a new hire in this role is listed below. The annualized base salary offered is determined by each candidate’s relevant knowledge, skills, education, training and experience. It is aligned to ensure both internal and external competitiveness using market data for the geographic location and industry. As part of the total compensation at D2L the role may be eligible for additional benefits including a Wellness Subsidy, Equity Grants, Variable Incentive, and more.

Don’t meet every single requirement? We strongly encourage you to still apply! At D2L, we are committed to creating a diverse and inclusive environment. We encourage your application even if you don't believe you meet every single qualification outlined, because we love to help our people grow and develop!

Why we're awesome:

At D2L, we are dedicated to providing you with the tools to do the best work of your life. While some of our perks and benefits may vary depending on location or employment type, we are proud to provide employees with the following through #LifeAtD2L;

• Impactful work transforming the way the world learns


• Flexible work arrangements


• Learning and Growth opportunities


• Tuition reimbursement of up to $4,000 CAD for continuing education through our Catch the Wave Program


• 2 Paid Days off for Catch the Wave related activities like exams or final assignments


• Employee wellbeing (Access to mental health services, EFAP program, financial planning and more)


• Retirement planning


• 2 Paid Volunteer Days


• Competitive Benefits Package


• Home Internet Reimbursements


• Employee Referral Program


• Wellness Reimbursement


• Employee Recognition


• Social Events


• Dog Friendly Offices at our HQ in Kitchener, Winnipeg, Vancouver and Melbourne.

D2L is committed to a fair and inclusive work environment. We are an equal opportunity employer that hires and attracts talent regardless of age, race, creed, color, religion, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, status as a protected veteran or any other legally protected grounds and will not discriminate on these bases. We draw on diversity of thought and experience to reflect the rich array of cultures representing our broad customer base and we seek talent with diversity of life experiences and perspectives from around the world. If you have special accessibility requirements that need to be considered during the recruitment process, please let us know by emailing us at [email protected] and a member of our HR team will get back to you. Information received relating to accommodation needs of applicants will be addressed confidentially. D2L maintains a drug-free workplace.