The Administrative Office Support Specialist provides general administrative support to multiple departments, including Customer Service, Sales, Accounting, and Operations. This position helps maintain efficient office operations by managing documentation, coordinating communications, maintaining records, and assisting team members with a variety of administrative tasks.
Essential Duties And Responsibilities
- Provide general administrative support to office personnel and management.
- Answer and direct incoming phone calls, emails, and visitors in a professional manner.
- Maintain and organize electronic and paper filing systems.
- Prepare, format, and distribute correspondence, reports, excel/google spreadsheets, and other business documents.
- Data entry and record maintenance to ensure accuracy and completeness.
- Support customer service activities by routing inquiries and assisting with order documentation.
- Assist sales personnel with administrative tasks, customer records, and document preparation.
- Support accounting functions through filing, invoice processing, document collection, and recordkeeping.
- Schedule meetings, appointments, and conference rooms as needed.
- Coordinate incoming and outgoing mail, packages, and office deliveries.
- Order and maintain office supplies and equipment inventories.
- Assist with special projects, audits, and company initiatives as assigned.
- Maintain confidentiality of company, customer, and employee information.
- Promote a professional, organized, and efficient office environment.
Qualifications
- High school diploma or equivalent required.
- Previous administrative, office support, or clerical experience preferred.
- Proficiency in Microsoft Office applications, including Word, Excel, Outlook, and Teams.
- Strong organizational and multitasking skills.
- Excellent verbal and written communication abilities.
- Ability to work independently and as part of a team.
- Strong attention to detail and accuracy.
- Professional demeanor and customer-focused attitude.
- Organization and time management
- Attention to detail