Telecommut
Are you passionate about IT and helping people get the most from their technology?
Do you want to work in a highly collaborative environment where you’re constantly learning and growing, backed by a team that supports you?
Do you thrive in a fast-paced setting where you can have fun, solve problems, and make a real impact every day?
If so, we’d love to hear from you.
Core Responsibilities
At Bulletproof IT, your number one priority will always be simple:
Help people get their jobs done with technology.
In This Role, You Will
- Configure, deploy, and support business-class technology solutions both onsite and remotely
- Respond to client requests by identifying issues, troubleshooting effectively, and delivering timely resolutions
- Collaborate with your teammates to ensure the best possible outcomes for our clients
- Provide recommendations and guidance to improve client environments and user experience
- Assist with the design and delivery of IT projects
- Maintain clear, accurate, and concise documentation for all work performed
We’re growing steadily and looking for someone who has experience supporting:
- Microsoft Windows desktops and servers
- Microsoft 365 / Exchange environments
- Remote Desktop Services
- Firewalls and network infrastructure
- Cloud services
- Mobile devices
This Role Is a Great Fit If You
- Want to be part of a company that prioritizes client satisfaction over billable hours
- Want to make a real difference rather than navigating red tape and bureaucracy
- Are tired of chaotic environments and want to work somewhere with strong standards, processes, and best practices
- Thrive in a team-oriented environment where collaboration is expected, not optional
- Are driven to continuously learn, improve, and be part of a company that is always evolving
Based in Calgary with a second office in Red Deer, Bulletproof IT has been delivering high-quality IT solutions to small and mid-sized businesses across Alberta for over 30 years.
We’re proud of what we’ve built—and even more excited about where we’re going.
