Global Human Resources Manager

The Global Human Resources Manager will lead, direct, and manage all functions of the Human Resources team for inecta worldwide, which includes staff and offices in Canada, India, and the United States. This role is responsible for all aspects of recruiting and hiring; the semi-annual performance review process; benefits and leave management; onboarding and offboarding; supporting and enhancing the employee experience; enforcing company policies and practices; ensuring compliance with HR laws and policies appropriate to each country and locality; and proactively working to improve all HR functions on an ongoing basis.

The Global HR Manager will focus on the business reasons and goals behind all HR activities – that HR exists to promulgate inecta’s values, support our business operations, protect the company, and minimize unnecessary risk.  Role reports to the Chief Operating Officer and manages a staff that currently consists of two HR specialists.

Key Responsibilities

Recruiting

• Responsible for all aspects of the end to end recruiting process worldwide
• Define, document and communicate inecta recruitment and hiring processes and procedures, including interview guides for managers
• Develop and maintain a talent acquisition strategy including systems for recruiting passive candidates, encouraging internal referrals and rehires of past staff where the departure was regrettable, “marketing” strategies towards desired candidates
• Work with hiring managers and leadership to understand hiring needs and source suitable candidates
• Provide clear and up-to-date visibility about the status of recruiting (what job reqs are active, status of candidates through the process, etc) to all stakeholders 
• Create job requisitions/job listings from the appropriate job description for each opening
• Ensure BGV / background checks are conducted as appropriate to the employment region and that no candidate starts work before passing a suitable check
• Coordinate with hiring managers to ensure reference checks are conducted for all candidates
• Manage all recruiting related tools such as applicant tracking systems and recruiting systems and regularly review current tools to recommend changes or improvements as needed to improve inecta’s recruiting process
• Handle all aspects of new hire onboarding
• Manage Glassdoor, linkedin, and other public facing venues to promote and maintain a positive public face for inecta
• Ensure that decisions about hiring are made based on qualifications, experience, and fit with inecta culture and values, and not based on race, caste, age, gender, gender identity, sexual orientation, family status, nationality, or any other factor protected by law or not directly relevant to the candidate’s ability to succeed at and contribute to inecta

Compensation and Benefits Administration

• Administer all employee benefits and programs including medical, health and dental insurance, life insurance, retirement plans, and other benefits.  Negotiate group health coverage rates with various health insurance providers.  Manage the open enrollment process.
• Coordinate retirement plan options and answer benefits questions from employees.
• Maintain records of salary brackets by level, country and role, and provide regular analysis of salary and benefit trends and recommendations for attracting and retaining top talent 
• Manage compensation and benefits packages for all employees

Policies and Compliance

• Ensure the company's values and purpose are reflected in all decisions and processes.
• For every country in which inecta has employees, handle statutory compliance including ensuring inecta complies with all federal, state/provincial, and local employment laws, mandates and regulations, and recommended best practices.  Regularly review policies and practices to maintain compliance.
• Maintain, update and disseminate the employee handbook for various jurisdictions.  Recommend changes and enhancements to employee and workplace policies.
• Maintain all document templates including Offer Letters, Settlement Agreements, NDAs, and Release and Indemnities.
• Monitor and ensure that timesheets are submitted and approved by the prescribed deadlines.  Follow up with employees who have not submitted or approved timesheets on time.
• Perform compliance audits and implement strategies to ensure compliance.
• Advise senior management on risk mitigation strategies.
• Maintain information on all company insurance policies.  Ensure the company has proper coverage.  Research and make recommendations on insurance coverage.

Employee Performance and Development

• Guide managers to ensure that decisions about promotion, compensation and retention are made based on performance and value to the company, and not influenced by seniority, race, caste, age, gender, gender identity, nationality, or any other factor protected by law or not directly relevant to the employee’s actual performance at and contributions to inecta
• Help to make sure anyone whose performance is not adequate or who is not a good fit for the company's needs is offered a fair and clear opportunity to improve in compliance with company policy, and, if such improvement is not forthcoming or sufficient, is promptly terminated in a way that complies with all regional laws and minimizes inecta's risk.
• Ensure we have up to date job descriptions for every role that inecta currently has staff for or is hiring for, and that everyone at inecta knows and understands their job description and the job description of each of their subordinates
• Ensure that all JDs are reviewed and approved by the manager and the entire upchain up to the department owner/C-level executive, prior to being considered final, and that all changes are likewise approved
• Maintain onboarding and offboarding checklists and ensure onboarding and offboarding processes are followed and tasks are completed.
• Manage 30-60-90 day review process for new hires.
• Manage all aspects of the performance review process.
• Manage performance improvement programs with underperforming employees and their managers.
• Identify, recommend, and/or develop training and mentoring programs and initiatives, professional development, and educational opportunities for employees.
• Coordinate leadership training for managers and supervisors related to hiring, performance management, and employee relations.
• Recommend, design, and implement employee retention strategies.
• Manage disciplinary issues and processes, including performance issues, unprofessional conduct, discrimination, etc.
• Handle discipline and termination of employees in accordance with company policy.
• Conduct exit interviews and share the information appropriately with senior management.

Employee Retention, Morale and Engagement

• Help to make sure our strongest performing resources are well taken care of, happy at inecta, and rewarded appropriately so we can retain their services
• Promote understanding of and respect for all cultures where inecta has staff or clients, without privileging one set of beliefs over another.
• Keep management promptly and clearly informed about any issues raised by or concerning the staff so that management can make appropriate plans to protect the best interests of the company and plan the best way to retain or accommodate the employee.
• Cultivate and support a positive workplace culture and healthy work environment.
• Recommend and implement measures to retain top talent.
• Maintain employee gift policy for life events.
• Investigate employee churn and report findings to senior management.
• Organise events and other meets and gatherings.
• Plan and handle team building activities and celebrating important milestones and wins.

Records and Systems

• Maintain HR systems and processes.
• Manage all the documentation required for the HR process and policies.
• Maintain and update employee records as appropriate.
• Manage all the tools used in HR department (Bamboo, Leapsome, Business Central resources) and research and identify better tools or ways to better use existing tools
• Maintain company organization charts and employee directory (through teams/AD and bamboo)
• Update and maintain resource information in BC, Bamboo, and Teams, including titles, levels, salary, department/group/team, etc.
• Provide regular HR reports that include headcount, turnover (broken out by voluntary/involuntary, regrettable vs not and reason, list of employees added / terminated, progress/status on recruiting (openings and progress in filling them), progress/status on HR OKRs and KPIs

Leadership

• Lead and manage the HR department, oversee workflow, define and document processes
• Hire, manage, and develop appropriate HR staff worldwide to support inecta’s HR needs; manage the current staff of two HR specialists
• Do thoughtful and candid performance evaluations of your team, including 30/60/90s and semi-annual reviews

Key Performance Metrics

• HR OKRs
• eNPS
• Time to Hire and Time to Fill
• Cost per Hire
• Regrettable turnover rate
• High performer retention rate
• Cost of HR per employee

Compensation

The base salary hiring wage range for this position, which inecta Food reasonably and in good faith expects to pay for the position in the specified geographic areas or locations, is $ 90,000 to $ 120,000 CAD. Our salary ranges are determined by role and level. Within the range, individual pay is determined by additional factors, including job-related skills, experience, and relevant education or training. Please note that the compensation details listed in Canada job postings reflect the base salary only, and do not include benefits.

Benefits

• Competitive salary
• Compensation Bonus opportunity
• Remote work
• Annual paid time off benefits
• Medical, Dental, Life, and disability insurance plans
• No waiting period on benefits
• RRSP

inecta Food is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.