VP, Business Development Patient Services

Mercalis is an integrated life sciences commercialization partner that provides comprehensive solutions that span the entire healthcare value chain. Backed by proven industry expertise and results-driven technology, Mercalis helps navigate the complex life sciences marketplace by providing commercialization solutions to accelerate value and enhance patient lives.

Mercalis fosters a culture that encourages individuality and provides opportunities for creativity, growth, and success while fostering a team environment. We are a diversity-driven organization with an inclusive approach to delivering patient-centric solutions that, eliminate barriers for patients, and increase patient access to life altering medications.

The Sr. Director/VP, Business Development is responsible for creating new prospects and sales opportunities, as well as working with existing customers to increase sales of our organization's products and/or services. Position requires a minimum of a bachelor's degree or its equivalent with 6-9 years of sales experience in patient support services (Hub and Copay) or in a closely related area. Candidate must be familiar with a variety of the sales concepts, practices, and procedures. Relies on experience and judgment to provide consultative sales counseling, plan and accomplish goals. Performs a variety of complicated tasks. May direct and lead the work of others, however, this is an individual contributor role, not a sales team leader role. A wide degree of creativity and latitude is expected. Self-driven individual that innately wants to succeed.

Responsibilities

• Works closely with Client Solutions to manage the business development process for assigned accounts, including financial and commercial analysis to secure new business
• Develops, recommends and implements annual sales plans
• Manages business needs on a day-to-day basis which includes regular market visits with clients, and engagement in the industry and issues of the day
• Acts as a strategic partner with the client, cultivating relationships while providing solutions to complex business needs
• Evaluate program effectiveness to make consultative recommendations to enhance, support, and grow business
• Must be able to advocate internally for customers best interest while at the same time balance financial long-term benefits/risks and interests for TrialCard
• Evaluate products and continuously update offerings to address changing customer and consumer needs
• Builds relationships with all internal departments, especially client services to extend the leadership role of the sales team across all functional areas
• Conducts opportunity assessment for all accounts and defines overall account strategy
• Must possess and demonstrate strong communication (written and oral) skills and the ability to work cross functionally across multiple business units
• Must be able to sell multiple product lines and possess ability to learn new products and services
• Manage client needs to meet internal constraints using sound judgment around capacity, capabilities, and resource constraints
• Must possess strong negotiation skills, and be a self-starter with a positive attitude
  
  

Qualifications

• Bachelor’s degree (B.A. or B.S.) from a four-year accredited college or university
• Minimum of 6 – 9 years Patient Services Program experience, preferably either direct selling and/or management experience with large, complex Hub programs
• Must have experience working on complex multimillion dollar sales opportunities with a proven track record of success
• Proficient in customer presentations utilizing various types of technology
• Proficient in Microsoft Office (Word, Excel. PowerPoint, Outlook)
• Must be familiar with salesforce.com, ACT or other CRM tools
• Must be able to travel both locally and out-of-town. Expectation is up to 25% travel
• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations
• Ability to effectively present information and respond to questions from groups of managers, clients, and customers
• Ability to analyze data and make recommendations such as discounts, interest, commissions, proportions, and percentages
• Ability to solve practical problems and deal with a variety of concrete variables in situations where limited standardization exists
• Ability to define problems, analyze data, establish facts, and draw valid conclusions from data provided