Agent Engagement & Communications Specialist

At Exodus, we love adventure travel and always have. We first took a group of travellers to the Himalaya 50 years ago and have since expanded to every continent of the planet. Today, we offer hundreds of itineraries across the globe, focusing on responsible travel that supports local communities and preserves the environment while striving to provide meaningful experiences to all who travel with us.

We are looking to hire an Agent Engagement & Communications Specialist to join our team! Reporting to Industry Sales Director, you’ll be a key driver of Exodus’ presence and sales within the North American travel agent community. In this full-time role, you’ll support industry sales by crafting compelling content, executing email and social media initiatives, maintaining brand consistency, and developing high-impact sales collateral and training materials. You’ll lead a calendar of deliverables, provide best-in-class graphic design support, and lead initiatives that equip Travel Advisors and BDMs with the tools they need to authoritatively sell Exodus adventures.

What we’ll offer:

• Medical, Dental, and Retirement benefits.
• 25 days of vacation time, Birthday PTO, Volunteer PTO.
• Educational travel opportunities.
  
  

What you’ll do:

• Educational Training Development: Design and deliver training programs, including webinars, presentations, and learning resources.
• Email Marketing: Create and deploy targeted email campaigns using CRM tools to engage agents and partners.
• Social Media & Content Strategy: Develop engaging posts and campaigns to boost brand visibility among travel agents.
• Collateral Management & Brand Consistency: Produce visually compelling marketing materials aligned with brand guidelines.
• Handle Calendar of Deliverables: Coordinate timelines for campaigns, training, and content to ensure timely execution.
• Graphic Design Support: Deliver best-in-class design for presentations, collateral, and digital assets.
• Web Optimization & Partner Campaigns: Maintain B2B/B2C content and coordinate partner campaigns.
• Agent Engagement: Strengthen relationships through promotions, incentives, and consistent messaging.
• BDM Support: Equip BDMs with tools and resources to identify and increase sales opportunities.
  
  

What you’ll bring:

• Experience in sales, digital marketing, email marketing, or social media (travel industry preferred).
• Strong visual design skills and ability to build compelling content.
• Proficiency in CRM tools for email marketing and campaign management.
• Excellent organizational skills to run multiple projects and a calendar of deliverables.
• Analytical ability to measure campaign and training efficiency.
• Outstanding written communication and proofreading skills.
• Independent, self-motivated, and comfortable working remotely.
• Flexibility to adapt work hours for travel shows, agency needs, and international collaboration.
• Availability for occasional travel to attend industry events and conduct training sessions.
  
  

We believe people perform best when they can be their true selves and diverse teams drive better results. We’re committed to fostering a diverse, equitable, and inclusive environment where everyone can succeed.

Travelopia ensures an inclusive workplace for all. If you need accommodations during the recruitment process, please inform us here: [email protected]