Funding Product Manager

Community Trust
Full time
Product Management
Canada
Hiring from: Canada
Questrade Financial Group (QFG), through its companies - Questrade, Inc., Questrade Wealth Management Inc., Community Trust Company, Zolo, and Flexiti Financial Inc., provides securities and foreign currency investment, professionally managed investment portfolios, mortgages, real estate services, financial services and more. Questrade uses cutting-edge technologies to develop innovative products that give customers better, more affordable ways to take control of their money.

We are everything a traditional financial institution is not. At QFG, you will be constantly moving forward, bringing the future of fintech into existence. You will be a part of a collaborative team that cares deeply about our mission and each other. Your team members will help you conquer challenges, push boundaries and discover what you are truly capable of.

At QFG, we have a culture of innovation where technology serves people—both our team and our customers. We see AI as a collaborative and transformative enabler, and we are seeking forward-thinking individuals who can effectively integrate it into their daily work. The ideal candidate will be a catalyst for change, helping us use AI to create a more efficient and rewarding employee experience while also developing cutting-edge solutions that delight and serve our customers. Join us in shaping a future where AI empowers our team to do their best work and helps us deliver unparalleled customer experiences.

This is a place where you can explore, discover and learn with continuous growth. As a diverse and inclusive place to work, with a hybrid working environment you can unleash your creativity and curiosity with no limits. If you share the same sense of infinite possibility, come shape your future at QFG.

What’s in it for you as an employee of QFG?

  • Health & wellbeing resources and programs
  • Paid vacation, personal, and sick days for work-life balance
  • Competitive compensation and benefits packages
  • Work-life balance in a hybrid environment with at least 3 days in office
  • Career growth and development opportunities
  • Opportunities to contribute to community causes
  • Work with diverse team members in an inclusive and collaborative environment


We’re looking for our next Funding Product Manager. Could it be you?

The Mission: Speed to Success. Velocity to Wealth.

We are Questrade Financial Group, and we are fundamentally resetting the relationship people have with their money. We are actively dismantling the complexity that traditional institutions use to slow users down and maintain control.

This role is at the epicenter of that fight. Your mission is simple but profound: Eliminate the friction between a user’s decision to invest and their ability to execute that first trade. You’ll ensure every new client is rapidly and securely "set up for success," turning a multi-day financial onboarding labyrinth into a seamless, near-instant experience.

This is a high-octane environment where success is measured by seconds and millions. If you are obsessed with E2E ownership and thrive when complex backend systems meet elegant front-end simplicity, this is your mandate.

The Opportunity: Owner of the On-Ramp

As the Product Manager for Financial Velocity Team, you will be the definitive owner of the critical infrastructure that connects a new user to their invested capital. This is an unparalleled E2E challenge that touches every single part of our business.

You will not just manage a feature; you will architect our financial velocity. You will be the sole point of accountability for reducing wait times, mitigating regulatory risk, and maximizing the speed at which new funds become available for trading; directly fueling Questrade’s massive growth.

Your success means directly accelerating the financial lives of hundreds of thousands of new investors.

Need more details? Keep reading…

What You'll Be Accountable For (The E2E Challenge)

This role requires a unique balance of user empathy and systemic thinking. You will sit at the intersection of customer needs, banking partners, and internal regulatory requirements.

  • Pioneer the Strategy: Define the strategy and roadmap for our core account funding, identifying high-leverage opportunities to drastically reduce "time to usable capital"
  • Decipher & Deliver: Translate complex regulatory, treasury, and banking requirements into definitive user stories and system specifications that Engineering can execute flawlessly.
  • The Cross-Functional LTV: Serve as the connective tissue between multiple departments - Engineering, Operations, Treasury, Risk, and Compliance, to optimize complex, multi-day internal processes into seamless, near-instant front-end user experiences.
  • Instrument the Flow: Instrument the entire capital movement pipeline, utilizing data to identify and prioritize systemic bottlenecks (technical, operational, and regulatory) that impede user velocity.
  • Drive Compliance by Design: Work proactively with Risk and Compliance teams to ensure that scaling speed is never at the expense of security or adherence to AML/KYC standards.


What Success Looks Like In Your First Year

  • You have measurably reduced the average time-to-funded-account, and increased account open to funded conversion by a double-digit percentage, directly impacting QFG's top-line revenue metrics.
  • You have successfully driven a major enhancement to a core financial service (e.g., a new instant funding method or a major flow simplification) from ideation through scalable launch.
  • You can fluently articulate the tradeoffs between user experience (speed) and regulatory safety (risk) and guide the team in making informed, data-backed decisions.


So are YOU our next Funding Product Manager? You are if you…

We prioritize demonstrated capability and passion over years of service. If you are an experienced PM, or a rising star with unparalleled impact, we want to talk to you.

The Non-Negotiables

  • Systemic Problem Solver: Proven experience managing products that integrate with complex back-end systems, APIs, or legacy infrastructure, where success depends on more than just the front-end UI.
  • Data Muscle: Hands-on proficiency with tools like Amplitude, Mixpanel, or Looker. You can query and analyze data to find the root cause of systemic friction, not just report on post-launch metrics.
  • Cross-Functional Leadership: A track record of aligning diverse, high-stakes stakeholders (Risk, Legal, Operations, Engineering) on a single goal.


Additional Kudos If You…

  • FinTech or Financial Acumen: Understanding of core financial mechanisms, such as banking transfers, payment systems, or brokerage operations.
  • You have a history of breaking down organizational silos to achieve a better customer outcome.
  • Experience managing products with high regulatory requirements (AML, KYC, Payments).


Sounds like you? Click below to apply!

At Questrade Financial Group of Companies, with multiple office locations around the world, we are committed to fostering a diverse, inclusive and accessible work environment. This is an environment where individuals are treated with dignity and respect. Here, the unique skills and experience you bring will be valued. You will be supported and motivated, so that you can harness your unlimited potential. Our team reflects the diversity of the communities we serve and operate in. Having a collaborative and diverse team helps us push boundaries to bring the future of fintech into existence—not only for the benefit of our customers, but for those who build their career with us.

Questrade Financial Group of companies Applicant Tracking System utilizes artificial intelligence (AI) for application screening. The AI system operates on predetermined criteria, with final decisions subject to human review.

Candidates selected for an interview will be contacted directly. If you require accommodation during the recruitment/selection process, please let us know and we will work with you to meet your needs.

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