Healthcare Operations Specialist - Remote

Mercor
Contract
Healthcare
Canada
Hiring from: Canada
About The Job

Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark, General Catalyst, Peter Thiel, Adam D'Angelo, Larry Summers, and Jack Dorsey.

Position: AI Healthcare and Administration Data Specialist

Type: Full-time

Compensation: $45–$100/hour

Location: Remote or in-person (Palo Alto, CA)

Commitment: 40 hours/week

Role Responsibilities

  • Annotate and evaluate AI-generated outputs in healthcare and administration using proprietary software.
  • Deliver curated, high-quality data for projects involving patient care coordination, billing, and operational workflows.
  • Collaborate with technical teams to design and improve annotation tools and task structures.
  • Support the development and training of new AI systems through expert feedback and analysis.
  • Analyze complex administrative and healthcare problems to improve AI model accuracy.
  • Interpret and execute evolving task instructions with precision, consistency, and adaptability.

Qualifications

Must-Have

  • Professional experience in healthcare administration or related fields.
  • Strong proficiency in written and verbal English.
  • Excellent communication, organizational, and analytical skills.
  • Ability to make independent decisions with limited data.
  • Deep interest in innovation and technological progress within healthcare operations.

Preferred

  • Relevant certification such as Certified Medical Manager (CMM) or Certified Professional in Healthcare Management (CPHM).
  • Experience mentoring or training others in healthcare administration.
  • Familiarity with AI model training or data annotation workflows.
  • Comfort participating in text, audio, or video-based data collection.

Compensation & Legal

  • Hourly contractor
  • Benefits vary by country; eligibility for medical coverage depends on location.

Application Process (Takes 20–30 mins to complete)

  • Submit your resume to get started.
  • Complete a short interview and evaluative exercise.
  • Successful candidates will advance to a final discussion with the project team.

Resources & Support

  • For details about the interview process and platform information, please check: https://talent.docs.mercor.com/welcome/welcome
  • For any help or support, reach out to: [email protected]

PS: Our team reviews applications daily. Please complete your AI interview and application steps to be considered for this opportunity.

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