Senior Business Intelligence Specialist

Who We Are

For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.

Mission Statement

The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.

Job Description:

The Salvation Army is looking for a Senior Business Intelligence Specialist to join our team and help shape the future of data-informed decision-making across our organization.

In this pivotal role, you’ll lead the design and development of interactive dashboards and reports using Tableau, collaborate with cross-functional teams, and support enterprise-wide data initiatives including data governance, master data, and reference data. Your work will directly impact strategic planning and operational efficiency across our national programs.

Key Accountabilities:

• Data Visualization & Reporting: Build and maintain intuitive dashboards and reports that balance aesthetics with functionality, ensuring clarity and usability.
• Business Logic & Transformation: Translate raw data into meaningful business logic using SQL and Python, and work with data engineers to optimize data pipelines.
• Agile Collaboration: Participate in agile ceremonies, work closely with product owners, and engage with business leaders to define KPIs and metrics.
• Data Governance & Quality: Support initiatives around data catalogues, master data, and reference data, while driving consistency in terminology and reporting standards.
• Continuous Improvement: Identify opportunities to enhance reporting processes and stay current with BI trends and emerging technologies.

Key Skills and Experience:

• 10+ years of experience in BI development within complex organizations
• 7+ years working with BI platforms and data warehousing
• 5+ years hands-on experience with SQL and/or Python
• Deep expertise in Tableau and other visualization tools (e.g., Power BI)
• Strong understanding of data modeling, data quality, and governance
• Experience with Salesforce, Workday, and modern CRM/HCM systems
• Familiarity with emerging technologies like AI/ML, predictive analytics, and data mining
• Exceptional communication and stakeholder engagement skills
• Ability to manage multiple priorities and deliver high-quality results
• Experience in the non-profit sector is an asset
• Knowledge of data integration formats (XML, JSON) and ETL processes
• Proven ability to present complex data strategies to both technical and executive audiences

Compensation:

The target hiring range for this position is $100,390.71 to $125,488.38 with a maximum of $150,586.06. Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role.

The Salvation Army will provide reasonable accommodation upon request. Please email [email protected] if you have a need for any accommodation and we will be pleased to discuss this with you.