
Home Health and Hospice Sales Training Manager
Optimal Care
Full time
Marketing and Sales
United States
Hiring from: United States
Optimal Care is where your dedication meets a rewarding career.
As a clinician owned and operated company, we create the opportunity and environment for each employee to realize their highest potential while maintaining a personalized focus on our Patients and Families every day. We are the Midwest's premier provider of Physician Services, Home Health, and Hospice Care. Our integrated care delivery model incorporates technology, innovation and best practices. We produce value based outcomes by managing chronic disease process, rehabilitation and end of life care.
We live a simple Mission: Serve Together, Provide Value, and Deliver Exceptional Quality Care.
What does this mean for you? At Optimal Care, you have our resolute commitment to being an exceptional place to work. Your expertise, passion and commitment to exceptional quality care will continue to thrive. With you we can build a remarkable place to work.
Exceptional Benefits:
The Sales Training Manager is responsible for developing, implementing, and continuously improving the training programs that support onboarding, development, and performance improvement of the sales team. This includes creating sales education content, leading group training sessions, conducting individual coaching, and ensuring adherence to company best practices and sales productivity standards. The STM partners closely with sales leadership and talent management to ensure training drives both immediate and sustained sales success. Additionally, the STM play an active role in recruiting top sales talent.
In this role you will be responsible for:
Home Office: Jackson, MI; Bingham Farms, MI; or Grand Rapids, MI
Being centrally located will be beneficial for this role, and you will not need to report into an office every day.
Hours
Office Hours: 8:00 am – 5:00 pm, Monday through Friday
Background Screening
Optimal Care conducts a background screening upon acceptance of a contingent job offer. Background screening is completed by a third-party administrator, the Michigan Long-Term Care Partnership, and is performed in compliance with the Fair Credit Report Act.
Reasonable Accommodations
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Equal Opportunity Employer
Optimal Care is an equal-opportunity employer.
As a clinician owned and operated company, we create the opportunity and environment for each employee to realize their highest potential while maintaining a personalized focus on our Patients and Families every day. We are the Midwest's premier provider of Physician Services, Home Health, and Hospice Care. Our integrated care delivery model incorporates technology, innovation and best practices. We produce value based outcomes by managing chronic disease process, rehabilitation and end of life care.
We live a simple Mission: Serve Together, Provide Value, and Deliver Exceptional Quality Care.
What does this mean for you? At Optimal Care, you have our resolute commitment to being an exceptional place to work. Your expertise, passion and commitment to exceptional quality care will continue to thrive. With you we can build a remarkable place to work.
Exceptional Benefits:
- Minimum of 3 Weeks Paid Time Off (PTO)
- Company Vehicle Program
- Flexible Work Schedule
- Mentorship Culture
- Medical, Dental, and Vision Insurance
- 401(k) Retirement Plan
- Mileage Reimbursement
- Cutting Edge Technology
The Sales Training Manager is responsible for developing, implementing, and continuously improving the training programs that support onboarding, development, and performance improvement of the sales team. This includes creating sales education content, leading group training sessions, conducting individual coaching, and ensuring adherence to company best practices and sales productivity standards. The STM partners closely with sales leadership and talent management to ensure training drives both immediate and sustained sales success. Additionally, the STM play an active role in recruiting top sales talent.
In this role you will be responsible for:
- Training & Development
- Design, deliver, and manage onboarding training for new sales professionals
- Conduct live and virtual training sessions focused on sales skills, compliance, systems use (CRM, EMR), and company best practices.
- Facilitate 1:1 coaching, ridealongs, and call shadowing to support field-based learning.
- Develop continuing education content and career progression learning paths.
- Sales Performance Coaching
- Monitor new hire performance and conduct weekly productivity reviews.
- Provide real-time coaching and follow-up for underperformance or skill gaps.
- Lead remedial education efforts, including performance improvement plan (PIP) execution in partnership with sales leadership.
- Report outcomes of training and coaching to leadership with actionable insights.
- Content Creation & Program Management
- Build and maintain a robust content library of training materials, scripts, videos, tools, and job aids.
- Collaborate with marketing, compliance, and product teams to ensure content accuracy.
- Lead the rollout of new sales programs, initiatives, and product messaging.
- Evaluate training effectiveness and make recommendations for ongoing improvement
- Team & Culture Building
- Model and reinforce the company's sales culture, values, and standards.
- Foster a positive learning environment that supports team collaboration and growth.
- Contribute to the creation of a career ladder for sales representatives.
- Minimum 5 years of experience in hospice/home health sales or training
- Associate's degree or equivalent experience
- Valid driver's license and reliable transportation
- Ability to travel as needed
- Strong facilitation, presentation, and coaching abilities
- Excellent written and verbal communication
- Knowledge of CRM and EMR systems
- Proficient in Microsoft Office, CRM, EMR, and digital training tools
- High emotional intelligence, adaptability, and professionalism
- Experience designing and delivering adult education/training
- Bachelor's degree
Home Office: Jackson, MI; Bingham Farms, MI; or Grand Rapids, MI
Being centrally located will be beneficial for this role, and you will not need to report into an office every day.
Hours
Office Hours: 8:00 am – 5:00 pm, Monday through Friday
Background Screening
Optimal Care conducts a background screening upon acceptance of a contingent job offer. Background screening is completed by a third-party administrator, the Michigan Long-Term Care Partnership, and is performed in compliance with the Fair Credit Report Act.
Reasonable Accommodations
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Equal Opportunity Employer
Optimal Care is an equal-opportunity employer.
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resumeSimilar jobs

Become a part of our caring community and help us put health first Become a part of our caring community Humana’s Insurance Marketing Analytics team is focused on driving growth through data. As an Associate, Acquisition Analytics, you’ll support analysis...
Marketing and Sales
United States
Hiring from: United States

About Toptal Toptal is a global network of top talent in business, design, and technology that enables companies to scale their teams, on-demand. With $200+ million in annual revenue and team members based around the globe , Toptal is the...
Marketing and Sales
Canada
Hiring from: Canada

Reference No. R2825901 Position Title: Key Account Manager, Respiratory - Edmonton/Manitoba Department: Dupixent Respiratory Marketing Canada Location: Remote/Field, Edmonton/Manitoba About The Job We are an innovative global healthcare company, committed to transforming the lives of people with immune challenges, rare...
Marketing and Sales
Canada
Hiring from: Canada