Senior Director, Business Operations - Supply

About Engine

At Engine, we're transforming business travel into something personalized, rewarding, and simple. For too long, managing travel and spend has been overwhelming and fragmented — we're here to change that. We believe the future of travel should be seamless and powered by technology that delights customers at every step. That's why we're building a platform that brings together corporate travel, a powerful charge card, and modern spend management in one place.

To make this vision real, we're looking for exceptional, mission-driven people to help redefine how businesses manage and experience travel.

More than 17,000 companies already rely on Engine to support over 1 million travelers and billions in annual bookings each year. Cash flow positive with rapid growth, we pair exclusive Engine-only rates, industry-leading rewards, and intelligent automation to help businesses save money while delivering world-class personalization and convenience.

Backed by Telescope Partners, Blackstone, and Permira, Engine has been recognized as one of the fastest-growing travel and fintech platforms in North America, with honors including the Deloitte Fast 500 and Built In's Best Places to Work.

Your Mission

As Sr. Director, Business Operations (Supply), you'll be the operating force behind our EVP of Supply and Strategy providing executive leverage, building the systems that make Supply run, and ensuring the marketplace grows with discipline and scale.

You'll own business operations for Supply end-to-end: architecting the operating model, running the business rhythm, creating visibility through metrics, and driving cross-functional execution. You'll also lead foundational operational functions: supply systems, ARI (availability, rates, inventory), partner integrations, and production support while incubating new initiatives that expand our supply-side marketplace.

This is a role for a strategic operator: part chief of staff, part builder, part business architect — and part senior leader shaping the future of the Supply organization.

What You'll Do

Strategic & Operational Leadership

• Serve as a senior operator within Supply, providing direct leverage for the EVP and representing Supply in cross-functional forums.
• Define and run the Supply operating model + business rhythm (annual/quarterly planning, OKRs, QBRs, exec reviews).
• Surface risks, opportunities, and performance insights to align strategy with execution.
  
  

Core Operations

• Oversee and scale supply-side ops (systems, ARI, integrations, special projects).
• Ensure reliability, scalability, and measurable marketplace impact.
• Lead high-stakes initiatives tied to partner models, integrations, and scaling challenges.
  
  

Business Operations Backbone

• Build and own KPI frameworks that track marketplace health (GBV growth, content quality, ARI reliability, fulfillment, monetization).
• Drive cross-functional alignment across Product, Revenue, Finance, Engineering, and external partners.
• Translate strategy into execution that delivers results at scale.
  
  

Leadership & Team Building

• Build, mentor, and scale a small Operations team as volumes and complexity grow.
• Instill a culture of operational excellence, accountability, and data-driven decision-making.
  
  

What You'll Bring

• Proven Leadership – 10+ years in business operations, strategy, or complex operational leadership. Experience scaling organizations through rapid growth.
• Operational Excellence – History of building scalable processes, systems, and teams that deliver measurable impact.
• Analytical Rigor – Comfort diving into ambiguity, structuring problems, and solving with data-driven insights.
• Cross-Functional Influence – Trusted partner to executives across Product, Revenue, Finance, and Engineering.
• Generalist Mindset – Fast learner, structured thinker, thrives in the intersection of strategy + execution.
  
  

Nice to Have: marketplace or SaaS background, MBA or equivalent, prior experience in travel (not required).

Compensation

Our compensation packages are based on several factors, including your experience, expertise, and location. In addition to a competitive base salary, total compensation may include equity and/or variable pay (OTE). Your recruiter will share your complete compensation package as you move through the process.

Base Pay Range

$215,000—$265,000 USD

The Engine Edge: Perks & Compensation

We believe in rewarding great work with great benefits:

• Compensation: Competitive base pay tied to role and experience, with opportunities for bonuses, commissions, and equity.
• Benefits: Check out our full list at engine.com/culture.
• Environments for Success: Different roles have different needs in terms of the environments that drive success which is why we have a hybrid-hub model. Whether you are in one of our amazing offices or fully remote, we'll make sure you have what you need to succeed.
  
  

Perks and benefits may vary based on employment type, location, and more.

Ready to Build the Future of Work Travel?

Join us on our mission to transform how work travel works—for businesses, for travelers, and for the industry. Apply now and let's make travel simpler, smarter, and more enjoyable—together.