Retail Account Manager (remote)

Who Is Drive DeVilbiss…

Drive DeVilbiss has become a leading manufacturer of medical products with a strong and consistent track record of growth achieved both organically and through acquisitions. We are proud of our high-quality, diverse product portfolio, channel footprint and global operating scale. Our products are sold into the homecare, long-term care, retail and e-commerce channels in more than 100 countries around the world.

“Leading the World with Innovative Healthcare Solutions that Enhance Lives”

Summary (Major Purpose of the Role): Working in conjunction with Directors and RVP for the retail accounts team, meet and exceed revenue, gross margin, and contribution margin goals for assigned retail accounts through implementation of strategic initiatives and account management with a specific focus on location level sales. This position will have occasional travel to the US.

Main Activities/Responsibilities

• Identify and close opportunities within the customer base to meet and exceed revenue, gross margin and contribution margin goals through account analysis, interaction with key decision makers within customer base, and through use of knowledge of industry and product offering
• Nurture and develop relationships across key decision makers and influencers within established account base through in person and virtual meetings ensuring that interactions are meaningful and drive forward initiatives and sales goals
• Collaborate with other departments, including but not limited to product management, supply chain, buyers, forecasting, marketing etc. to develop and create efficiencies or improvements within the customer experience or in the improvement of financial goals as it relates to the customer base
• Identify opportunities to increase value through the presentation of pre-developed programs and initiatives
• Utilize relationships to secure appropriate champions for key sales initiatives and to achieve required outcomes
• Provide consistent visibility, accessibility and value to the customer base through an individualized customer service experience
• Participate in industry related activities including but not limited to tradeshows, industry organizations, local and regional meetings as needed
• Analyze and create reports as required
• Log and maintain required information in Sf.com as requested
  
  

Competencies

• Industry expertise preferred, including knowledge of CPG industry, use of POS data, Nielson usage.
• Experience with Top Retail accounts such as Walmart, Shoppers Drug Mart, etc. is an asset.
• Understanding of the sales process and customer base
• Excellent written and verbal communication skills
• Ability to utilize standard computer programs including but not limited to Excel and Power-point
• Superb interpersonal skills, including the ability to quickly build rapport
• Commitment to excellent customer service
  
  

Reporting Relationships And Supervision

• Reports directly to the Regional Vice President of Sales - Canada. No direct reports.
  
  

Education And Experience

• BS/BA Degree
• Minimum of 3 years of progressive management experience in a Territory Leadership Role, preferably in CPG.
• Must have experience in a process driven/sales force effectiveness centric sales culture environment, with proven score card metric-based results.
• Proven sales leadership experience in a fast-paced, high-growth environment with a track record of success growing regional/territory revenue and enhanced margins.
• Ability to travel as required
• French speaking is an asset
  
  

Salary: 76,000 - 90,000 CAD plus bonus

Why Apply to Drive DeVilbiss…

Competitive Benefits, Paid Time Off, 401(k) Savings Plan

Drive DeVilbiss is an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants for employment. Drive DeVilbiss strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered person because of race, color, religion, gender, sexual orientation, gender identity, pregnancy and/or parental status, national origin, age, disability status, protected veteran status, genetic information (including family medical history), or any other characteristic protected by federal, state, or local law. Drive DeVilbiss complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.