TikTok Shop Account Manager

About Ritual

Ritual is a personal health brand that is raising the bar for daily wellness. Known for our best-selling, clinically backed prenatal, we create science-backed supplements with transparency at their core. We believe women deserve products they can trust, backed by real evidence—not just promises.

We started by reinventing the multivitamin with the first visible supply chain of its kind. Today, we’re expanding into new categories with the same high standards that built our reputation. Hundreds of thousands trust Ritual, and we’re growing fast.

Our team of 120+ scientists, creatives, and skeptics is raising the bar for women’s health. We’re venture-backed, based in sunny Los Angeles, and always looking for people ready to challenge the industry—and do the best work of their careers.

About The Role

We're looking for a strategic, creator-savvy, and performance-driven TikTok Shop Account Manager to lead and scale our TikTok Shop growth engine. You will be responsible for recruiting and vetting creators, managing agency execution, leading internal team members, and overseeing high-quality, compliant content that drives brand awareness and sales. This role also acts as a key connector to the TikTok category team and plays a supporting role in managing the TikTok Shop P&L.

You’ll own the strategy, pacing, and performance oversight of all creator-led campaigns — from recruitment and briefing through to execution, content moderation, and analytics — working cross-functionally to maximize impact.

What You'll Do

Creator Recruitment, Vetting & Enablement

• Identify, recruit, and vet TikTok creators aligned with the brand's mission and goals.
• Lead onboarding processes and host creator pitches to introduce new talent to the brand and drive best practices.
• Provide guidance on content quality, platform compliance, and TikTok Shop success metrics.
  
  

Who You Are

• Take ownership from start to finish — from recruiting creators to tracking sales impact.
• Know how to build strong relationships across creators, agencies, and internal teams.
• Stay plugged into TikTok trends and bring creative ideas to the table — while keeping content compliant and on-brand.
• Love working in a fast-paced environment where you can test, learn, and move quickly.
• Are detail-oriented and organized, but flexible enough to adapt as things evolve.
• Understand what makes content convert — and how to scale what’s working.
• Think cross-channel, with an eye toward supporting broader sales strategies beyond TikTok Shop to help drive incremental traffic and awareness.
  
  

What You'll Need

• 3–5+ years in creator marketing, social commerce, or account/agency management.
• Strong understanding of TikTok Shop, affiliate mechanics, and creator incentives.
• Proven experience managing agency workflows and internal team members.
• Ability to write or refine content briefs and performance goals for creators.
• Proficient in performance analytics, campaign reporting, and P&L tracking.
• Highly organized, adaptable, and comfortable working across creative and operational functions.
• Excellent written and verbal communication skills.
  
  

Nice to Have

• Experience supporting or hosting live selling activations.
• Familiarity with TikTok CRM and affiliate platforms.
• Experience in beauty, wellness, lifestyle, or fast-moving consumer products.
  
  

Additional Requirement

• Must be willing to travel to TikTok summits and creator events across the U.S. for recruitment and brand representation.
  
  

We encourage you to apply even if you don't meet every qualification listed above. We're committed to building a diverse team and recognize that skills can be developed in many different ways.

Compensation

• Pay Range: $106,000 - $140,000
• Your base salary is one part of your total compensation package. The salary range represents the entire compensation range for this position. Exact compensation will depend on a number of factors, which may include the successful candidate's skills, level, years of experience, technical expertise, and other qualifications. Not all candidates will be eligible for the upper end of the salary range. This role is also eligible for equity + generous benefits + 401k + unlimited PTO etc - see our list of perks/ benefits below.
  
  

What We Offer

Health & Wellness

• Medical, Dental, Vision, and Life Insurance
• Healthcare & Dependent Care FSA
• Mental health support via Talkspace
• Pet insurance discount
• 10 Wellness Days per Year (Final Friday of every month)
• Free Ritual subscription during your tenure
• Annual Wellness Stipend
• Monthly wellness activities
  
  

Financial & Career Support

• 401(k) Match (up to 4%)
• Equity participation through stock options
• Monthly Technology Stipend
• New Hire Work From Home Stipend
  
  

Family & Flexibility

• 5 months of gender-neutral parental leave for eligible team members
• Flex Time for birthing parents
• Family Planning via Maven Clinic
• Monthly Childcare Allowance
  
  

Time Off

• Unlimited PTO (with a 10-day minimum to recharge)
• 11 Paid Company Holidays
• Additional company time off for holidays that fall around a weekend
• Winter Break (Christmas - New Years)
• Holiday Diversity Policy
• 2 Days to volunteer (Days of Action)
• Focus Fridays for self-development and deep work