Mapping (GIS) Specialist

Description

CENTEGIX is the industry leader in wearable safety technology for healthcare, education, government, and commercial workplaces with nearly 700,000 badges in use. The cloud-based CENTEGIX Safety Platform initiates the fastest response time for emergencies, from the everyday to the extreme. Leaders in nearly 15,000 locations nationwide trust CENTEGIX's innovative safety solutions to empower and protect people (every day).

Purpose

We are seeking a skilled Mapping/GIS Analyst to join our dynamic Service Delivery team. As a Mapping Specialist at CENTEGIX, you will be at the forefront of enhancing our clients safety and security capabilities. Your role will integrate customers' Site Maps with CENTEGIX Safety Platform to ensure a seamless user experience in our Safety Blueprint product.

Position Responsibilities

• Map Design: Create and edit customized Safety Blueprint maps using the Geographic Information System (GIS) from customer provided source material. Performs data input using coordinate geometry, digitizing, file conversions, geoprocessing and georeferencing. Performs QA to ensure data accuracy after updating asset features and/or attributes.
• Collaboration and Cross-Functional Support: Serve as a primary point of contact for Project Management and Customer Support teams to provide advanced mapping support to diagnose and resolve mapping creation and augmentation issues. Collaborate with internal teams, including Project Management, Customer Support, Field Services, Sales, and Engineering, to address and resolve customer inquiries, concerns, or issues in a timely and effective manner. Contribute to the development and improvement of our products and services by providing input on user requirements, system enhancements, and feature requests.
• Asset Tagging: visit customer sites as needed to conduct site walks to tag customer assets on their Site Maps. Demonstrate Safety Blueprint features and functionality to customers.
• Training and Documentation: Maintain technical documentation, including user guides, troubleshooting procedures, and knowledge base articles on GIS tools and workflows. Conduct training sessions, both in-person and remote, on GIS-based tools to staff and customers.
• Continuous Learning and Professional Development: Stay up-to-date with the latest GIS technological advancements, industry trends, and best practices in the field of safety and emergency response systems. Actively participate in training programs, workshops, and seminars to enhance your technical skills and knowledge. Share your learnings and insights with the team to foster a culture of continuous improvement.
  
  

Requirements

• Education and Experience:
• Bachelor’s degree in Geography/GIS, Computer Science, Environmental Science, or a related field (or equivalent work experience).
• Proven experience in GIS Applications
• Technical Skills:
• Knowledge of the principles and methods of CAD, GIS, cartography and map maintenance and quality control.
• Experience with editing, versioning, validation and analysis tools in GIS software.
• Experience with Map Box and/or Nearmap a plus!
• Knowledge of project management roles and practices.
• Customer Focus and Communication:
• Excellent interpersonal and communication skills, with the ability to communicate technical concepts effectively to non-technical individuals.
• Strong customer service orientation and a passion for delivering exceptional support experiences.
• Ability to remain calm and composed under pressure, with a focus on problem-solving.
• Analytical and Problem-Solving Abilities:
• Strong analytical skills with the ability to analyze complex issues, identify root causes, and propose effective solutions.
• Detail-oriented mindset with the ability to prioritize tasks and manage multiple competing priorities.
• Proactive approach to problem-solving and ability to work independently with minimal supervision.
• Adaptability and Teamwork:
• Flexibility to adapt to a fast-paced and evolving environment.
• Ability to collaborate effectively with cross-functional teams and contribute to a positive team culture.
  

What’s in it for you?

• Remote-first work environment; we offer workplace flexibility
• Participation in company wide discretionary bonus
• 15 days paid time off (prorated)
• 11 paid holidays
• Monthly device(s) reimbursement
• Up to $2500/year reimbursement for eligible education expenses
• We offer a range of Healthcare plans to meet your needs (medical, dental, vision)
• 401(k) Plan with 4% employer contribution to help you plan for the future
• Employee Referral Bonus
• Charitable Program Match
  
  

CENTEGIX is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at CENTEGIX are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, or any other status protected by the laws or regulations in the locations where we operate