Scrum Master

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About Convene Inc.

Convene, Inc. is a Tampa based, award-winning technology services organization with offices and resources throughout the US, Mexico, and India. We have successful, referenceable customers, competitive benefits, and high-growth opportunities.

Job Title: Scrum Master

Key Responsibilities:

• Facilitate Agile practices including daily standups, sprint planning, reviews, retrospectives, and backlog refinement sessions with cross-functional nonprofit teams.
• Collaborate with program leads, technology staff, and stakeholders to ensure projects and initiatives are aligned with organizational priorities and community impact goals.
• Support the Product Owner in managing and prioritizing the backlog, with a focus on maximizing mission-driven value.
• Proactively identify and help remove blockers to ensure teams can deliver on their commitments.
• Foster a culture of continuous improvement by encouraging feedback, innovation, and learning across project teams.
• Coach team members and organizational stakeholders on Agile principles and self-organization, adapted for a nonprofit context.
• Participate in cross-functional planning meetings and coordinate with other teams or departments to manage dependencies.
• Promote transparency and accountability in project execution through clear and regular communication.
• Ensure project documentation, reporting, and budget tracking are maintained in alignment with grant requirements or donor expectations.
• Champion Agile mindsets and values throughout the organization, even among teams or departments not traditionally considered technical.
  
  

< data-end="2353" data-start="2309"> Required Skills and Qualifications:

• Proven experience facilitating Scrum ceremonies and applying Agile frameworks effectively.
• Ability to guide product owners and stakeholders in defining, prioritizing, and delivering impactful work.
• Skilled in removing impediments and managing team dynamics in a resource-constrained environment.
• Excellent interpersonal and communication skills with a high level of empathy and patience.
• Experience coaching teams and individuals at various levels of Agile maturity.
• Familiarity with Agile project tools such as Jira, Trello, Asana, or similar.
• Demonstrated commitment to social impact, community service, or nonprofit work (professional or volunteer).
• Strong organizational skills and ability to balance multiple priorities in a dynamic environment.
  
  

< data-end="3162" data-start="3128"> Preferred Qualifications:

• 5+ years of Scrum Master or Agile project leadership experience, ideally including nonprofit, public sector, or social enterprise environments.
• Bachelor's degree in a relevant field (e.g., nonprofit management, information systems, social sciences, or business).
• Certified ScrumMaster (CSM), Professional Scrum Master (PSM), or equivalent Agile certification.
• Knowledge of nonprofit operations, program delivery, fundraising, or community engagement processes.
• Familiarity with continuous improvement, user-centered design, or impact measurement frameworks is a plus.
  
  

Why Join Us?

By joining our organization, you'll work with passionate people committed to driving meaningful change. You'll help enable our teams to deliver technology and services that improve lives, increase access to resources, and advance our mission to serve the greater good.