Senior Business Analyst

On behalf of our healthcare client, Affinity Healthcare Solutions is looking for a Senior Business Analyst to collaborate with application services and business stakeholders to define and document business requirements, map current and future state workflows, and support incident management. The role involves creating documentation in Word, Excel, Visio, and PowerPoint, and engaging with users and technical teams to resolve issues and support process improvements.

Responsibilities:

Business Requirements

• Work closely with the Application Services team and business stakeholders to define, validate, and document business requirements related to application change requests.

• Deliverable Format: Microsoft Word and Microsoft Excel as required

• Approval: Application Manager or Team Lead

Process/System Workflow Diagrams

• Document and validate current state processes and business/system interactions.

• Define future state processes and business/system interactions in collaboration with the Application Services team and stakeholders.

• Deliverable Format: Microsoft Visio; Microsoft Word and Microsoft PowerPoint as required

• Approval: Application Manager or Team Lead

Incident Management and Support

• Investigate assigned incidents in collaboration with the Application Services team and business stakeholders.

• Interact with end users, engage Technology Service SMEs, propose solutions, and follow incidents through to resolution.

Qualifications:

• Bachelor’s degree in Business Administration, Computer Science, or a related discipline. An equivalent combination of education and experience may be considered.

• Excellent written and oral communication skills in English, with experience producing documentation and presentation materials.

• Minimum 7 years of experience working as a Business Analyst, including requirements elicitation and documentation, solution analysis, and design activities.

• Minimum 7 years of Information Management/Information Technology experience.

• Minimum 7 years of experience engaging with subject matter experts to define business priorities, desired outcomes, and core business capabilities.

• Availability to start work immediately on the specified project start date.

• Vendors may submit a maximum of one candidate.

Scored Requirements:

• Minimum 7 years of experience working as a Senior Business Analyst in both collaborative and autonomous roles within a team environment.

• Minimum 7 years of demonstrated competency in effective interactive communication and presentations as a Senior Business Analyst.

• Minimum 7 years of experience documenting and diagramming business processes and workflows.

• Minimum 7 years of experience developing operational procedures, standards, and/or policies to achieve business outcomes.

• Current certification from a recognized professional business analysis association (e.g., PMI-PBA, IIBA-CBAP), including certification details and date achieved.

• Minimum 5 years of experience working in health-related technology or clinical environments.

• Minimum 2 years of experience working with Meditech or Allscripts Clinical Information Systems.

Affinity Earn:

Know someone who’s great for this, or any of our open roles? Earn up to $4,000/year for each successful referral through Affinity Earn. You can also earn up to $50,000 for helping us find new clients. Learn about our referral program at https://affinity-group.ca/earn/ or browse our jobs & follow us at https://www.linkedin.com/company/affinity-staffing/jobs/

About Affinity:

Affinity Group is a technology and business consulting and services company. We believe in creating long term relationships between clients and consultants that foster a mutually beneficial partnership. Affinity is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment is decided on the basis of qualifications, merit and business need.

For more information on Affinity, please visit www.affinity-group.ca

Job Number: 12469