UX Specialist

At CloudOne Digital, we believe great design starts with empathy. We’re looking for a UX Specialist to help shape intuitive, accessible, and engaging user experiences across our digital products and services. This is an entry-level opportunity for a detail-oriented, user-centered thinker who wants to grow their career in UX by working alongside product managers, designers, and engineers to make complex experiences simple and seamless.

This is a permanent, full-time, remote position with a pay range of $75K - $95K annually.

Responsibilities:

• Support the creation and maintenance of user journey maps, site maps, and content hierarchies to visualize and improve end-to-end experiences.
• Assist in developing and refining information architecture to ensure products are intuitive, consistent, and scalable.
• Conduct basic usability testing and feedback sessions to validate navigation, labeling, and content structure.
• Partner with product managers and designers to identify opportunities for clearer user flows and reduced friction points.
• Document findings in reports, diagrams, and presentations that clearly communicate opportunities for improvement.
• Collaborate cross-functionally to ensure research and mapping outputs are actionable and aligned with business objectives.
• Help maintain UX standards, templates, and best practices for journey mapping and IA.
• Stay current on UX tools, trends, and methods, with a focus on accessibility and inclusive design.
  
  

Requirements:

• Bachelor’s degree in Human-Computer Interaction, Information Science, Psychology, Design, Communication, or a related field; equivalent practical experience also considered.
• 2+ years of experience in UX, information architecture, content strategy, or related work (internships and academic projects welcome).
• Familiarity with user-centered design principles and usability best practices.
• Basic understanding of journey mapping, information architecture, and content strategy.
• Exposure to UX or design tools (such as Figma, Sketch, Lucidchart, or Miro.)
• Strong analytical and organizational skills with keen attention to detail.
• Excellent written and verbal communication skills, with the ability to present findings clearly.
• A collaborative, curious, and empathetic mindset, with a passion for improving user experiences.
  
  

We Offer:

• Excellent Benefits options - Medical, Dental, Vision, Prescription
• Traditional and Roth 401k with company matching
• A collaborative team culture
• Consistent/set work hours
• Challenging non-redundant daily duties
• A voice in how things get done
• Access to ongoing training
  
  

Disclaimer:

This job description is only a summary of the typical functions of the position. It is not intended to be an exhaustive or comprehensive list of all job responsibilities, tasks, or duties. Additional duties and tasks may be assigned as part of the job function. Liquid Web Inc. reserves the right to modify, interpret, or apply this job description in a way that best supports the organizational needs. The job description in no way creates or implies an employment contract. The employment contract remains “at will”.

Equal Employment Opportunity Policy: Liquid Web is committed to offering equal employment opportunity without regard to age, color, disability, gender, gender identity, genetic information, marital status, military status, national origin, race, religion, sexual orientation, veteran status, or any other legally protected characteristic.