Program Management Lead - Youtube - Shared

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At Google Operations Center we help Google users and customers solve problems and achieve their goals—all while enjoying a culture focused on improving continuously and being better together. We work hard, we play hard, and we want you to join us!

As the Program Management Lead, you will serve as a strategic partner between stakeholders and the production team, provide technical expertise and leadership to the offshore production team, and own delivering quality marketing programs within SLAs.

The base salary range for this full-time position is $136,000 - $163,000 + bonus + benefits. Our salary ranges are determined by role and level. Within the range, individual pay is determined by additional factors, including job-related skills, experience, and relevant education or training.

Please note that the compensation details listed in this role posting reflect the base salary only, and do not include bonus or benefits. Some benefits information is included in this job description, and your recruiter can share more about the specific salary range and benefits for this position during the hiring process.

Position Responsibilities

• Work with stakeholders to develop comprehensive media strategies across various digital channels aligned with campaign objectives and target audiences
• Work with stakeholders on campaign prioritization and trade off based on resourcing
• You are the day to day partner to key business teams and the first point of contact for escalations and questions
• Collaborate with PMMs during campaign ideation stage, gather technical requirements, confirm feasibility of ideated campaign features, define potential execution timeline
• Guide the PMM through the Campaign Requirement Document creation, ensure the intake documents are completed and comprehensive for the production team
• Coordinate and liaise with global & regional stakeholders to ensure all relevant requirements are received for program intake
• Gather all campaign details as well as assets for the offshore product team to execute on. QA the final build before it goes through other stakeholder approvals
• Collaborate with digital offshore production team to build and deliver quality marketing programs
• Act as a thought partner and problem solver. Troubleshoot issues, propose solutions and enable quick resolution to generate successful outcome
• Responsible for operational, organizational & business metrics for the program. Focus on business excellence, training, certifications, process management, SOPs, new ideas and collaboration across teams
• Coordinate with off-shore marketing operations team during escalations including issue analysis and resolution
• Translate complex MarTech and production requirements into an optimal marketing management that meets business objectives and marketing strategy
• Support in marketing automation tool improvement projects
  
  

Qualifications

Minimum Qualifications:

• 6+ years of experience with various digital media platforms and digital marketing automation such as email, paid media, event experience
• Strategy to desired outcomes with a proven track record of setting up successful Go-to-market strategies.
• Strong communication skills for interacting with stakeholders and coordinating with the offshore production team
• Detail-oriented, organized self-starter who can work well within a team, and manage multiple priorities and deadlines
• Strong strategic mindset to guide campaigns end to end
  
  

Preferred Qualifications

• Experience with Google Ads, Meta, LinkedIn, and ad serving technologies like DV360
• Highly analytical, with a track record of being a strong problem solver
• Understanding of marketing operations, processes, business requirements
• Comfortable operating in a fast-paced, deadline-driven environment with rapidly changing priorities and a high volume of projects
  
  

Benefits

• We support you with competitive wages and comprehensive health care including medical, dental and vision coverage
• We support your family with gender-neutral baby bonding leave, 14 week birth-parent maternity leave, and generous life, accident and disability insurance minimums
• Employees who work onsite can enjoy free meals and snacks, and fun onsite experiences
  
  

At the Google Operations Center, we don't just accept differences - we celebrate them, we support them, and we thrive on them for the benefit of our employees, our products, and our community. We are committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.

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Thanks for your interest in this opportunity! Our recruitment team will contact you if your profile is a good fit for the role. If you don't hear from us within 2-3 weeks, please consider your application unsuccessful at this time. We value your patience throughout this time. For any questions, feel free to reach out to us at [email protected].