Freight Forwarder Airfreight Export

ICAT Logistics
Full time
Other
United States
Hiring from: United States
Description

To provide the highest-level customer experience through the processing of air export shipments.

Essential Duties And Responsibilities

  • Prioritize, schedule and route shipments for air export transportation
  • Assist with day-to-day coordination, execution and tracking of air export shipments
  • Schedule and arrange pickups
  • Book space with air carriers
  • Complete air related documentation, including airway bills, pick-up orders, manifests
  • Complete EEI filings as required with 100% accuracy
  • Liaise with overseas offices and partners
  • Prepare rate quotations for ICAT clients and agent partners
  • Prepare air shipments for invoicing
  • Active participation in team meetings
  • Manage international payables with finance
  • Assist when needed to review vendor billing discrepancies (variances)
  • Prepare quotations and coordinate documentation between customers and vendors to include overseas agents
  • Support the ICAT CX initiative by providing a high level of customer satisfaction and operational proficiency to meet growth and profitability goals as well as providing customers with WOW experiences.
  • As we are a startup office in The Netherlands we will require you to be flexible towards handling import and road shipments until we grow.

Requirements

  • MBO+ level of work and thinking, and at least three years of demonstrable experience within the logistics sector.
  • HAve an excellent command of both Dutch and English, in both spoken and written forms.
  • Experience with Cargowise is a plus.
  • Able to foster accountability and commitment to achieve department goals
  • Desire and drive to learn and grow
  • Outstanding communication skills – Excellent verbal and written with an emphasis on listening
  • Extremely well organized, with the ability to handle multiple tasks simultaneously
  • Able to plan and effectively set priorities for implementation
  • Advanced skills with Microsoft office products
  • Ability to work in a response-oriented industry
  • Ability to build relationships with internal and external clients
  • Ability to anticipate and analyze problems, document issues, and recommend solutions
  • Ability to relate to and successfully interact across a variety of settings and work well with a broad and diverse workforce throughout the organization
  • Ability to deal with a fast-paced entrepreneurial environment

Personal Characteristics

  • Strong work ethic with a persistence in pursuit of objectives
  • Understanding and responsive to situations that require a sense of urgency
  • Consistent in follow-up and follow-through
  • Credible with a high level of personal integrity
  • Loyal and dedicated to the success of colleagues and team members
  • Optimistic toward all activities, able to transmit this optimism to others
  • Adaptive to ICAT’s core values and able to seamlessly assimilate into ICAT’s culture

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