Instructional Designer

Who are we looking for?

Choice Hotels, one of the world’s largest lodging franchisors, has an exciting new opportunity as our Instructional Designer within Choice University. Choice University is the hospitality industry’s most widely awarded learning platform that supports our Franchisees. As a key member of Choice University, you will have the opportunity to partner across the organization with our internal stakeholders to partner and create customized learning. Choice University empowers owners and operators to be the best hoteliers they can be.

Are you passionate about creating impactful learning experiences? Do you have a knack for transforming complex content into engaging and effective training? We’re looking for a creative and strategic Instructional Designer to help us elevate our learning programs. We invite you to apply today for our Instructional Designer role today and #MakeItYourChoice.

Your Responsibilities

• Design learning experiences that align with business goals, learner needs, and performance outcomes—from concept to execution.
• Collaborate with stakeholders and subject matter experts (SMEs) to translate complex content into clear, engaging, and actionable learning.
• Collaborate cross-functionally to identify training gaps and build solutions that drive performance.
• Create content across a variety of formats—including eLearning, instructor-led (ILT), virtual instructor-led (vILT), videos, job aids, guides, and interactive experiences.
• Leverage instructional design models (like ADDIE or SAM) and adult learning principles to ensure learning sticks.
• Build eLearning modules using tools like Articulate Storyline, Rise, or similar platforms to bring content to life.
• Support learning measurement efforts by developing assessments and analyzing learner feedback and performance data to continuously improve your work.
• Manage multiple projects and timelines in a fast-paced environment while staying flexible and learner-focused.
  
  

Your Experience, Skills & Competencies

• Bachelor's degree in instructional design, adult learning or equivalent experience
• At least 5 years’ experience in Instructional Design
• Minimum of two years in Corporate Training
• Experience in Hospitality a plus
• Proficiency in Microsoft Outlook, Excel, PowerPoint and Word
• Proficient in Articulate 360, Storyline, Camtasia, and Miro
• Working knowledge of AI Tools
• Strong communication, writing, and storytelling skills
• The ability to simplify complexity and bring content to life in a way that engages learners.
• A problem-solver who’s energized by collaboration and creativity.
• Demonstrates key competencies to include Customer Focus, Managing Complexity, and Situational Adaptability
  
  

Your Team

This is an individual contributor role that will report to the Director, Internal Partnerships and Learning Solutions. You will have multiple teammate(s) and collaborate with cross functional departments on a regular basis.

Your Work Location

This is a remote position with flexibility to work from anywhere within the United States.

Salary Range

The salary range for this position is $74,168 - $87,147 annually.

The pay range listed is for this position and is what Choice Hotels reasonably expects to pay. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay position within the pay range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.

Choice prioritizes our associate wellbeing by offering a comprehensive benefits program that is both competitive and flexible to help you achieve your wellbeing goals - here are just a few:

• Competitive compensation and benefits, including medical, dental, and vision coverage
• Leave and paid time-off for holidays, vacation, personal, family, volunteer, sick, jury duty, bereavement, military, and religious observance
• Financial benefits for retirement and health savings
• Employee recognition programs
• Discounts at Choice hotels worldwide
  
  

About Choice

Choice Hotels International, Inc. (NYSE: CHH), is one of the largest lodging franchisors in the world. With 7,500 hotels in 45+ countries and territories, we offer a range of high-quality lodging options in the upper upscale, upper midscale, midscale, extended stay, and economy segments. We’re the hotel company for those who choose to bet on themselves — the striver, the dreamer, the entrepreneur — because that’s who we are, too.

At Choice, we are united by the simple belief that tomorrow will be even better than today — for associates, our company, and our franchisees. At our worldwide corporate headquarters in North Bethesda, Maryland, at our technology center in Scottsdale, Arizona, and through our associates around the globe, every voice is heard and every idea is listened to, no matter what area of the company they come from. We are united in supporting the entrepreneurial dreams of our thousands of franchise owners, which propels us forward — giving our work at Choice a purpose larger than our business.

Our corporate office locations:

North Bethesda, MD — Located at Pike & Rose, our worldwide headquarters is less than 15 miles from Washington, D.C., one block away from the North Bethesda Metro station, with easy access to I-495, complimentary parking, electronic charging stations, restaurants and retail.

Scottsdale, AZ — Located at the northwest corner of Loop 101, the Scottsdale office is home to our technology, eCommerce and customer service organizations, with easy access to complimentary parking, electronic charging stations, restaurants and retail.

Minneapolis, MN — Select roles are based in our Minneapolis office on Highway 394, near the intersection with Highway 100, only five minutes from downtown.

Field/Remote — Select roles designated as field/remote will require associates to work from a home office, connecting virtually with Choice team members and leadership on Zoom, with possible required travel depending on the role.

Choice’s Cultural Values

Welcome and Respect Everyone | Be Bold | Be Quick | Listen | Be Curious | Show Integrity

Choice’s Leadership Principles

Act with Intention | Lead with Authenticity | Grow & Deliver