Account Executive

Sienna Charles
Full time
Marketing and Sales
Canada
Hiring from: Canada

Sienna Charles, the premier luxury lifestyle company trusted by ultra-high-net-worth individuals, is seeking a seasoned and strategic Account Executive to own the sales process from qualified lead to close. This role is ideal for a sophisticated sales professional who thrives in a high-trust, high-value environment.

This is not a high-volume outbound role. We are looking for someone who can skillfully guide discerning clients through a nuanced sales journey, keep deals moving forward with confidence and urgency, and consistently deliver results in a high-stakes context.


Key ResponsibilitiesManage and Nurture Inbound Leads
  • Act as the primary point of contact for prospective clients, managing the relationship from qualification through to onboarding.
  • Conduct in-depth discovery to understand each client’s lifestyle, expectations, and decision-making process.
  • Develop highly tailored proposals that reflect the client’s specific needs and the unique value of Sienna Charles.


Lead the Buyer Journey with Precision
  • Maintain deal momentum with structured follow-ups and proactive communication.
  • Anticipate and address client concerns, building trust through a consultative approach.
  • Effectively position our services to create urgency and reinforce the value of acting now.


Own the Close
  • Conduct compelling sales presentations and lead negotiations with professionalism and confidence.
  • Manage all aspects of the closing process, ensuring accuracy, clarity, and brand integrity throughout.
  • Drive revenue by consistently converting sales-qualified leads into long-term clients.


Maintain Forecasting Discipline and CRM Hygiene
  • Keep pipeline stages updated and accurate within HubSpot.
  • Track engagement, objections, next steps, and close probabilities with rigor.
  • Ensure clear handoff notes and full transparency across the sales organization.


Proactively Support Pipeline Generation
  • When inbound volume is light, engage with past leads, warm contacts, or referral partners to supplement your pipeline.
  • Identify strategic opportunities for reactivation, follow-up, or referral that align with our ICP.
  • Collaborate closely with the marketing and SDR teams to surface potential opportunities and feedback.


Ideal Candidate Profile
  • Experienced in managing complex sales cycles with high-net-worth individuals or institutional buyers.
  • Demonstrates refined communication, with the ability to navigate sensitive dynamics and multiple stakeholders.
  • Understands the luxury buyer’s psychology and decision-making process.
  • Skilled in applying urgency, follow-up structure, and consultative sales techniques to move deals forward.
  • Personally accountable, detail-oriented, and focused on excellence in every client interaction.


Qualifications
  • 5+ years of experience in sales, preferably in luxury services, private banking, high-end hospitality, or adjacent industries
  • Demonstrated track record of consistently meeting or exceeding quotas in a relationship-driven sales model
  • Familiarity with HubSpot or a comparable CRM, with a commitment to data accuracy and reporting discipline
  • Strong written and verbal communication skills; executive presence and credibility with UHNW clients and their advisors
  • Highly adaptable and self-directed, with the judgment to navigate a complex and elevated client base


Why Join Sienna Charles

This role offers the opportunity to work at the intersection of exclusivity, inspiration, and execution. You’ll represent a brand that delivers exceptional experiences to a global clientele and join a company committed to precision, personalization, and discretion at the highest level. For a senior-level sales professional, this is a chance to operate in one of the most elevated corners of the luxury space, backed by a team that knows how to deliver.

If you are a high-performing closer who thrives in complex, relationship-driven environments, and you’re ready to represent a best-in-class luxury brand, we invite you to start a conversation.



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