
Intern, Customer Engagement Smart Link Plus (Fall 2025)
Bombardier
Internship
Other
Canada
Hiring from: Canada
Innovation is in our DNA… is it in yours?
Bombardier is a global leader in aviation, creating innovative and game-changing planes. Our products and services provide world-class experiences that set new standards in passenger comfort, energy efficiency, reliability and safety. We are a global organization focused on working together with a team spirit.
Your boarding pass will include…
Several conferences, including:
Smart Link Plus (SLP) is the centerpiece of Bombardier’s digital service strategy. It enables real-time troubleshooting by technical teams while the aircraft is in flight.
The Customer Engagement team plays a key role in:
Bombardier is a global leader in aviation, creating innovative and game-changing planes. Our products and services provide world-class experiences that set new standards in passenger comfort, energy efficiency, reliability and safety. We are a global organization focused on working together with a team spirit.
Your boarding pass will include…
Several conferences, including:
- Meet An Executive
- Women Taking Flight
- Bombardier Products conference
- Visits of the Bombardier sites
- Bombardier Academy of Learning
- Volunteering
- Networking for Success
- 5 à 7, Potluck, and much more!
Smart Link Plus (SLP) is the centerpiece of Bombardier’s digital service strategy. It enables real-time troubleshooting by technical teams while the aircraft is in flight.
The Customer Engagement team plays a key role in:
- presenting SLP to customers taking delivery of their aircraft
- supporting Regional Service Managers in selling the Service Bulletin retrofit for in-service aircraft
- Support customer presentations and on-boarding
- Manage and update the Smart Link Plus customer relationship management application
- Contribute to the development of marketing materials
- Respond to first-level customer support inquiries
- Assist in producing the SLP webinar series (SLP Exchange Forum)
- Take ownership of governance and reporting tasks
- Collaborate with internal teams such as Aircraft Health Monitoring System (AHMS) Engineering, Products & Services, Marketing, and Technical Services
- We welcome candidates from all academic disciplines who demonstrate the following skills:
- Strong project management abilities
- Comfortable with customer-facing interactions
- Proficient in interpreting big data and analytics
- Excellent writing, presentation, and communication skills (in English or French)
- Able to work independently and collaboratively
- Location: Administrative Centre (CA)
- Duration: 8 months
- Virtual or on site
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