Operations Manager (aka. Rhythm Builder)

For 25 years, Intranet Connections has been dedicated to helping community-focused organizations enhance their workplace culture and productivity through our purpose-built intranet solutions. Our platform serves a diverse clientele, including financial institutions, healthcare providers, government agencies, and corporate entities, by centralizing information, fostering employee engagement, and streamlining compliance management. At Intranet Connections, we pride ourselves on our SPICED values—Simplicity, Positivity, Integrity, Creativity, Empathy, and Diversity—which guide our commitment to creating a supportive and innovative work environment.

We're a small but experienced tech company at a pivotal moment: our CEO is focused on vision, product innovation, and strategic partnerships, and we’re seeking the right person to help strengthen our operational core, enabling us to move faster and more intentionally. We're looking for a hands-on Operations Manager who brings both structure and calm. You'll work directly with the CEO and leadership team to support execution, guide internal change, and help ensure team operations run smoothly and efficiently. This is a part-time role with flexible hours that could evolve over time. This isn’t an HR generalist role — it’s broader than that. We need someone who can spot issues early, support strategic projects, organize the way we work, and help us maintain a high-functioning team as we grow.

People & Performance Support

• Identify and help process emerging team challenges, interpersonal issues, or absenteeism concerns
• Coordinate hiring logistics, onboarding, probation reviews, and ongoing staff check-ins
• Support the CEO and managers with performance management processes (e.g., feedback, reviews)

Operational Efficiency

• Establish and improve internal procedures that keep the company running smoothly
• Assist in change management for new tools, processes, or structure shifts
• Support vendor reviews, contract management, and ensure alignment with budget goals
• Collaborate with our finance partner to track and control operational spending

Communication & Culture

• Help organize and facilitate team events, huddles, and Town Halls
• Manage internal comms via our intranet, Teams, and shared spaces
• Coordinate with leaders to ensure clear updates flow between departments and company-wide

• 10+ years in operations, administration, or business support roles
• Experience supporting CEOs or leadership teams in scaling environments
• Strong financial literacy — you’re not a controller, but you know how to work with budgets and vendors
• Familiarity with basic HR processes (onboarding, probation, policy oversight, etc.)
• Excellent communication and organizational skills — you bring clarity and structure to ambiguity
• Bonus: Experience in tech, SaaS, or a product-led business

• Impactful Work: Join a mission-driven company that helps organizations create meaningful workplace connections.
• Collaborative Culture: Work in an environment that values innovation, teamwork, and employee well-being.
• Career Growth: Lead and shape the future of our people at a company that values leadership development.
• Work-Life Balance: Enjoy flexible work arrangements and a supportive team environment.

• Flexible working remotely with occasional team collaborations in person.
• Excellent health and dental coverage.
• Wellness initiatives (physical, mental).
• Four weeks of paid time off to start.
• Additional paid/bonus days (one-week equivalent).
• Six paid sick days.
• Two volunteer days.
• Learning & development support (avg $1,500 per person).
• Fun culture with daily connection, care, and recognition.
• Virtual and in-person team events.

• Authorization to work in Canada is required for this role.