Commercial Operations Analyst (Remote)

Insulet started in 2000 with an idea and a mission to enable our customers to enjoy simplicity, freedom and healthier lives through the use of our Omnipod product platform. In the last two decades we have improved the lives of hundreds of thousands of patients by using innovative technology that is wearable, waterproof, and lifestyle accommodating.

We are looking for highly motivated, performance driven individuals to be a part of our expanding team. We do this by hiring amazing people guided by shared values who exceed customer expectations. Our continued success depends on it!

Position Overview

Are you ready to take your career to the next level by joining a global medical device market leader in diabetes care? At Insulet Corporation, we are transforming lives with innovative products that empower people living with diabetes to take control of their health. Over years of technological advances, we developed Omnipod, a line of tubeless, wearable, Pod-based insulin management systems.

This position reports to the Head of Operations and supports the needs of the Insulet Canada Commercial Team and key external stakeholders.

The ideal candidate must demonstrate strong administrative, communication, coordination, planning and logistical skills, as well as an ability to contribute creative yet practical solutions to problems. The ideal candidate will be able to work effectively and independently in a key cross-functional role within Insulet Canada.

Responsibilities

We’re looking for:

• Support of the customer onboarding and training process, including processing and reviewing inbound requests, entering of orders, as well as obtaining necessary paperwork
• Communication with key internal and external stakeholders, including customers, healthcare providers, and clinical training partners
• Management of accurate data and supporting files within the Salesforce system in collaboration with other commercial teams
• Ability to be flexible handling priority activities to support the commercial team.
• Performs other duties as required.
  
  

Skills And Abilities

• Experience working in a fast-paced, high-growth, performance and deadline driven environment
• Analytical and problem-solving skills, combined with strong business judgment
• Advanced knowledge of Microsoft Excel is a must (able to build models, utilize pivot tables, vlookup formulas, etc.)
• Ability to present analysis to the country leadership level in a clear and compelling manner to drive decision making
• Ability to manage own workload efficiently and prioritize objectives accordingly
• Excellent interpersonal and communication skills; both written and verbal
• Experience with Salesforce CRM Software
  
  

Education And Experience

Minimum Requirements

• 1+ years related experience that includes business analysis/reporting
  
  

Preferred

• Bachelor’s Degree (preferred field of study Business Administration)
• Bilingual English : French
  
  

Physical Requirements

General office environment, may sit for long periods of time.

May be expected to travel domestically and/or internationally

Ideally located within the greater Toronto area.

If you’re ready to be a part of a company that’s changing the future of diabetes care, we want to hear from you. Join us at Insulet Corporation, where your talent will make a real difference in people’s lives.

NOTE: This position is eligible for 100% remote working arrangements (may work from home/virtually 100%; may also work hybrid on-site/virtual as desired).