Technical Program Manager

At Warner Music Group, we’re a global collective of music makers and music lovers, tech innovators and inspired entrepreneurs, game-changing creatives and passionate team members. Here, we know that each talent makes our collective bolder and brighter.

Technology is one of the most important parts of our business. Whether it’s signing up new artists; ensuring we provide the right data to Spotify, YouTube, and other digital service providers; or helping artists use the latest AI tools and make thoughtful decisions with data-driven insights – technology plays an invaluable role in our success. The engineering team at Warner Music Group makes all of it a reality.

Team/Job Overview

WMG is looking for a Technical Program Manager (TPM) who owns the planning and execution of programs across engineering, product, design, and business.

Responsibilities:

- Collaborating with engineering, product management, UX design, cybersecurity, and vendors to define requirements, set priorities, and establish scope.

- Developing and owning a communication strategy to proactively communicate program status, issues, and risks to stakeholders and leadership. Driving projects to completion, with clear, measurable impact to the business.

- Owning processes such as the annual and quarterly OKR planning process. Ensuring that all product teams are driving toward measurable goals. Identifying roadblocks and reporting status back to leadership.

- Managing cross-functional dependencies, risks, and changes effectively by optimizing scope, schedule, and resources accordingly.

- Driving internal and external process improvements across multiple teams and functions including reducing the manual efforts through automation.

- Driving the team to stay on plan and within budget.

- Tracking issues and aggressively working with the team to close issues.

Requirements:

- You have a Bachelor's Degree in Computer Science or other related technical field

- Have experience with infrastructure, platform systems, migrations and or deprecations of distributed systems.

- Strong understanding of the software development lifecycle.

- Experience with shipping consumer facing software.

- Ability to work with peers and stakeholders to develop a strategic roadmap that contributes towards company wide objectives.

- Able to identify, communicate, and mitigate technical and non-technical project risks.

- Strong written and verbal skills, and can develop effective and efficient organizational mechanisms.

- Is able to develop and implement metrics and KPIs to measure success of a program or project.

- You have a passion for music!

Preferred Qualifications:

- 4-5 years of experience in a technical role.

- Have effectively run an operational excellence and/or incident management program for heavy traffic software applications.

About us:

As the home to 300 Elektra, Asylum, Atlantic, East West, FFRR, Fueled by Ramen, Nonesuch, Parlophone, Rhino, Roadrunner, Sire, Warner Records, Warner Classics, and several other of the world’s premier recording labels, Warner Music Group champions emerging artists and global superstars alike. And our renowned publishing company, Warner Chappell Music, represents genre-spanning songwriters and producers through a catalogue of more than one million copyrights worldwide. We’re the home to WMX – the next generation services division that connects artists with fans and amplifies brands in creative, immersive, and engaging ways – and Alternative Distribution Alliance (ADA) – the ground-breaking global distribution company for independent artists and labels.

Together, we are Warner Music Group: Music With Vision & Voice.

WMG is home to a wide range of artists, musicians, and songwriters that fuel our success. That is why we are committed to creating a work environment that actively values, appreciates, and respects everyone. We encourage applications from people with a wide variety of backgrounds and experiences.

Copyright 2023 Warner Music Inc.

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Thanks for your interest in working for WMG. We love it here, and think you will, too.