OpenText Developer

Must Skills

(SDLC),REST APIs,OpenText Content Server, Archive Centre, OTDS, REST APIs, Web reports, Live reports, Enterprise Scan, Records Management, Physical Objects, xECM for SAP, VIM (BCC)OTMM

Purpose Of The Position

This role will be responsible for working with Solution Architects, Business Analysts, and other members of the business to develop and support programming-based solutions.

Position Accountabilities

• Responsible for the delivery of business or system solutions within a System Development Lifecycle (SDLC) methodology
• Responsible for support of business or system solutions in compliance with determined Service Level Agreements (SLA)
• Design and code applications programs as needed (mostly in REST APIs); create test transactions and run unit and system integration tests
• Diagnose, isolate and debug software problems and perform problem resolutions
• Review, analyze and modify programming systems, including encoding, testing, debugging and installing for a large-scale system
• Support implementation of application programs; fix bugs when they occur
• Lead the analysis of organizational needs for the development and implementation of applications
• Ensure that systems are developed which meet the business needs and specifications
• Ensure the operating efficiency of existing application systems
• Maintain records for the documentation of systems development and revisions
• Ensure adherence to best practices for enhancements and support; ensure adoption and adherence to defined support processes (e.g. incident management, change management, source code management, etc.)
• Good understanding of SAP xECM concepts and VIM BCC
  
  

Position Requirements

• University Degree in Computer Science, Information Systems, Engineering, Science or equivalent practical experience
• 5+ years of practical experience in administration of systems and services
  
  

Required

Strong Knowledge of OpenText Content Server, Archive Centre, OTDS, REST APIs, Web reports, Live reports, Enterprise Scan, Records Management, Physical Objects, xECM for SAP, VIM (BCC)OTMM

• 3+ years' experience of supporting 24 x 7 applications including diagnosing, isolating, and debugging software problems.
• Experienced in Agile / Scrum methodologies and familiar with using JIRA
• Proven expertise in root cause analysis and problem solving
• Experience with providing on-call support to customers, this role requires participation in a 24 X 7 on-call support rotation
• Experience with supporting complex, integrated systems
• Ability to learn new systems quickly and independently
• Knowledge of Software Development Lifecycle
• Knowledge of Testing Strategies
• Knowledge of programing best practices
• Good interpersonal skills
• Team player, skilled at working in a highly collaborative manner
• Proven strong communication skills - both written and oral - with technical and non-technical staff and with management
• Expertise in facilitation, negotiation, gaining consensus and managing conflict of diverse stakeholder groups
• Understand and manage change in working environment
• Appreciation and understanding of how to deal with different cultural values and sensitivities and how to work in a virtual work environment
• Comprehension of Enterprise Application Integration principles and practices
• Strong organizational and time management skills. Work effectively in ambiguous or stressful situations
• Develop relationships with business partners internally and externally to foster a consistent and outstanding business partner experience
  
  

Asset To Have

• Fundamental knowledge of railway operations and processes
• Experience with SharePoint, M365 solutions using Power Platform