Bilingual Automotive Service Advisor
Holman
Full time
Other
Canada
Hiring from: Canada
Holman is a global automotive leader that serves both commercial and consumer clients The Holman Way by always doing the right thing for our people, our customers, and the community since 1924. The Holman story began nearly a century ago as a single Ford dealership in New Jersey. Today, Holman, headquartered in Mount Laurel, New Jersey, is one of the largest family-owned automotive service organizations in North America with more than 6,500 employees across North America, the UK, and Germany.
Holman delivers a unique range of automotive-centric services including industry-leading fleet management and leasing; vehicle fabrication and upfitting; component manufacturing and productivity solutions; powertrain distribution and logistics services; commercial and personal insurance and risk management; and retail automotive sales as one of the largest privately owned dealership groups in the United States. Guided by its deeply rooted core values and principles, Holman is continuously Driving What’s Right.
ARI has an outstanding opportunity for a Bilingual Automotive Service Advisor.
What will you do?
Benefits include competitive pay and bonus, health, dental and life insurance, 100% tuition reimbursement based on grade performance, Group RRSP, on the job training and development and much more.
At Holman, we exist to provide rewarding careers and better lives for employees and their families. We hire, train, empower, and reward exceptional people. Our journey is guided by our desire to get it right every time and the acknowledgement that we have an opportunity to be better. To be better, we have to do better, and to do better we must know better. That’s why we are listening, open to learning new things – about ourselves and each other. We will never stop striving for improved diversity, equity, and inclusion because we are successful together when we feel trusted and supported. It’s The Holman Way.
Holman is a proud equal opportunities employer and we are committed to creating a welcoming, inclusive and barrier-free workplace. We are committed to providing accommodations to all applicants throughout the interview process, upon request, in all aspects of the selection process. We employ artificial intelligence (AI) technology as part of our recruitment process to enhance efficiency and objectivity.
Holman delivers a unique range of automotive-centric services including industry-leading fleet management and leasing; vehicle fabrication and upfitting; component manufacturing and productivity solutions; powertrain distribution and logistics services; commercial and personal insurance and risk management; and retail automotive sales as one of the largest privately owned dealership groups in the United States. Guided by its deeply rooted core values and principles, Holman is continuously Driving What’s Right.
ARI has an outstanding opportunity for a Bilingual Automotive Service Advisor.
What will you do?
- Provide accurate documentation on all maintenance and repair events.
- Verify that all repair and maintenance work is necessary and done at a fair price.
- Negotiate repairs when appropriate and document all instances where a cost savings is realized.
- Ensure appropriate preventative maintenance schedule is followed.
- Maintain monthly performance goals at or above the established goal.
- Offers assistance willingly and makes a positive contribution to morale.
- Respond positively to change, remains calm and professional under pressure and accept constructive criticism positively.
- Maintains a professional image and demeanor.
- Valid mechanic’s license 310S or 310T.
- 5+ year’s technical automotive experience.
- 5+ year’s relevant experience in a contact center setting (Asset)
- Post-Secondary Education (i.e. College diploma, Certificate, or Apprenticeship) (Asset)
- Proficient in MS Office Programs specifically Outlook, Word, Excel, and PowerPoint. (Asset)
- Bilingual (English/French) a must
- ASE certification or willing to obtain within established timeline set by ARI.
Benefits include competitive pay and bonus, health, dental and life insurance, 100% tuition reimbursement based on grade performance, Group RRSP, on the job training and development and much more.
At Holman, we exist to provide rewarding careers and better lives for employees and their families. We hire, train, empower, and reward exceptional people. Our journey is guided by our desire to get it right every time and the acknowledgement that we have an opportunity to be better. To be better, we have to do better, and to do better we must know better. That’s why we are listening, open to learning new things – about ourselves and each other. We will never stop striving for improved diversity, equity, and inclusion because we are successful together when we feel trusted and supported. It’s The Holman Way.
Holman is a proud equal opportunities employer and we are committed to creating a welcoming, inclusive and barrier-free workplace. We are committed to providing accommodations to all applicants throughout the interview process, upon request, in all aspects of the selection process. We employ artificial intelligence (AI) technology as part of our recruitment process to enhance efficiency and objectivity.
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resumeSimilar jobs
At Warner Music Group, we’re a global collective of music makers and music lovers, tech innovators and inspired entrepreneurs, game-changing creatives and passionate team members. Here, we know that each talent makes our collective bolder and brighter. Technology is one...
Other
Canada
Hiring from: Canada
ENTRY-LEVEL REMOTE CUSTOMER SERVICE REPRESENTATIVE (MANITOBA) We are looking for full-time customer service representatives to support inbound customer service, help desk, and back-office processing representatives for commercial and public sector support positions. In this role, you will handle inbound calls,...
Other
Canada
Hiring from: Canada
Job Description NSF is seeking to add a Consultant Food & Sustainability Advisory Services to it's growing team. In this role, you will coordinate and execute multiple projects related to Food Safety. You will identify, manage and resolve opportunities and...
Other
Canada
Hiring from: Canada