Source Systems Specialist I

POSITION FUNCTION

The Source Systems Specialist is responsible for the development and maintenance of source forms throughout the life of a study to allow for efficient and accurate data collection, meeting study-specific guidelines. In addition to source development, they will provide support for the CTMS end user community by logically diagnosing and resolving basic to intermediate issues.

Essential Functions

• Review Sponsor protocols, eCRF guidelines, and other study-specific documentation to develop source forms to allow for efficient and accurate data collection to meet study-specific guidelines
• Program forms within the CTMS system as per study specifications, FDA guidelines, and company standards
• Maintain study builds from startup to closeout, updating forms as needed based on protocol amendments and updated company guidelines
• Provide telephone, email and web support for the CTMS end user community, assisting them by logically diagnosing and resolving basic to intermediate issues, as well as ensuring a timely escalation of unresolved issues to next level of support
• Maintain working knowledge of the CTMS system, including new releases and new products
• Communicate with internal staff to ensure the collection of study-specific documents needed for source form development (eg. Protocols, eCRF Guidelines, etc)
• Remote work compatible by displaying independent and proactive work habits
• Promptly attend scheduled meetings as required, available and eager to engage in department discussions.
• Display professional, efficient communication skills though timely follow up using the company's telephone, TEAMS, or email communication formats.
• Abide by GCP, SOPs, company guidelines, and local healthcare privacy regulations
• Other duties and responsibilities as assigned