Product Manager

i3 Verticals
Full time
Product Management
United States
Hiring from: United States
Job Details

Description

JOB TITLE: Software Product Manager

DEPARTMENT: JusticeTech

REPORTS TO: Director of Product

JOB LOCATION: Remote

TRAVEL: 10-15%

Essential Duties & Responsibilities

  • Define and communicate the product vision, strategy, and roadmap for a modern, web-based court software suite.
  • Lead and mentor Product Owners and cross-functional teams, ensuring clear ownership, collaboration, and alignment of priorities.
  • Manage the end-to-end process of building detailed requirements, ensuring solutions meet public sector compliance, security, and functionality standards.
  • Work closely with public sector stakeholders to gather, validate, and refine business needs, translating them into actionable product backlogs.
  • Oversee and refine Agile processes, ensuring engineering teams are aligned on priorities and deliverables.
  • Drive delivery of user-centric solutions, partnering with UX/UI teams to ensure intuitive, accessible, and modern interfaces.
  • Maintain focus on scalable, cloud-based SaaS architecture, ensuring products meet performance, security, and compliance benchmarks.
  • Align solutions with frameworks such as CJIS, NEIM Data Framework, NODS Standards, and security requirements.
  • Foster collaboration between stakeholders, leadership, and technical teams, ensuring transparency and proactive management of risks and blockers.
  • Monitor and evaluate product performance and user adoption to identify opportunities for continuous improvement.
  • Serve as the key advocate for modernizing public sector court systems, ensuring alignment with long-term business goals and market demands.

Minimum Qualifications (education And Experience)

  • Previous experience as a Product Manager or Product Owner delivering enterprise software solutions, ideally in a SaaS environment.
  • Demonstrated experience managing teams responsible for requirements gathering and product delivery.
  • Strong expertise in Agile methodologies (Scrum preferred) and tools such as Jira and Confluence.
  • Proven ability to gather and manage complex requirements and deliver clear, prioritized product backlogs.
  • Excellent leadership, communication, and stakeholder management skills.
  • Ability to balance strategic thinking with hands-on execution.
  • Ability to conduct research into application products
  • Extremely organized with strong time-management, detail-oriented, and inquisitive skills
  • Excellent project management skills
  • Excellent written and oral communication skills
  • Excellent analytical, mathematical, and creative problem-solving skills
  • Excellent listening and interpersonal skills
  • Highly self-motivated and directed
  • Strong customer service orientation

Preferred Qualifications (education And Experience)

  • Bachelor’s degree in Business, Information Systems, Computer Science, or a related field.
  • Experience with public sector software, specifically court systems, case management, or similar government solutions.
  • Industry knowledge of court systems and workflows.
  • Familiarity with compliance frameworks such as CJIS, FedRAMP, NIEM Data Framework, NODS Standards, and security requirements.
  • Experience with modern web-based SaaS product development and delivery.
  • Familiarity with UX/UI design principles and collaboration tools such as Figma.
  • Knowledge of public sector procurement processes and government client relationships.
  • Strong understanding of cloud-based architectures and scalable solutions.

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