Remote Customer Service Specialist
Eau Claire Cooperative Health Center
Full time
Healthcare
United States
Hiring from: United States
We are seeking a highly motivated and detail-oriented Remote Customer Service Specialist to join our team. The ideal candidate will be responsible for providing exceptional customer service to our clients through various communication channels. This remote position offers the flexibility to work from the comfort of your own home while still making a meaningful impact on our customers.
Responsibilities
Responsibilities
- Respond to customer inquiries via phone, email, and chat in a timely and professional manner
- Resolve customer complaints and issues with empathy and efficiency
- Process orders, returns, and exchanges accurately
- Update customer accounts and records with accurate information
- Collaborate with other team members to ensure a seamless customer experience
- Previous experience in customer service or a related field
- Excellent communication skills, both written and verbal
- Strong problem-solving abilities and attention to detail
- Ability to work independently and prioritize tasks effectively
- Proficiency in Microsoft Office and CRM software
- Competitive salary
- Flexible work schedule
- Opportunities for career growth and development
- Health insurance and retirement benefits
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