Remote Customer Service Specialist

ChemStation
Full time
32,560 - 98,900 USD / year
Other
United States
Hiring from: United States
We are seeking a highly motivated Remote Customer Service Specialist to join our team. The ideal candidate will be responsible for providing exceptional customer service to our clients through various channels, including phone, email, and chat. This role requires excellent communication skills, problem-solving abilities, and a passion for helping others.

Responsibilities

  • Respond to customer inquiries in a timely and professional manner
  • Assist customers with product information, order status, and issue resolution
  • Maintain accurate records of customer interactions and transactions
  • Collaborate with other team members to ensure customer satisfaction
  • Identify and escalate priority issues to the appropriate department

Qualifications

  • Previous experience in customer service or a related field
  • Excellent communication skills, both written and verbal
  • Strong problem-solving abilities and attention to detail
  • Ability to work independently and as part of a team
  • Proficiency in Microsoft Office and CRM software

Skills

  • Customer-focused mindset
  • Ability to multitask and prioritize tasks
  • Empathy and patience when dealing with customers
  • Adaptability to changing priorities and situations

If you are a customer service professional looking for a remote opportunity, we would love to hear from you. Apply now to join our team!

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