Client Coordinator

Welcome to a team of caring and passionate people who work each day to meet the needs of our members and clients. At Luminare Health (a subsidiary of Health Care Service Corporation), you will be part of an organization committed to offering custom services to self-funded health benefits plans that manage costs – without compromising benefits – by offering innovative solutions, flexibility, transparency and customer support. This is an exciting time to join our team and enhance our culture that emphasizes caring, diversity and inclusion, mutual respect, collaboration and service to our communities.

Job Summary

Serve as a point of contact for clients and brokers. Work with various departments within Health Benefits to promptly respond to claim related inquiries, facilitate research and resolution. Interact with Client executives and legal staff as needed to handle legislative, State DOI or member appeal situations.

Required Job Qualifications:

• Excellent written and verbal communication skills are required, as are exceptional organizational skills.


• Thorough understanding of self-funding and employee benefit plans.


• Minimum 3 years previous experience in a similar TPA or insurance environment


• Knowledge and understanding of benefit-related federal laws (i.e., ERISA, COBRA, HIPAA, PPACA, etc.)


• Proficiency with Word, Excel, PowerPoint, Access, and Outlook.


• Analytical skills, problem solving skills, reading ability, creative decision making skills, the ability to comprehend and follow instructions, mathematical ability and time management skills are required.


• Ability to travel as required for this position.


• High school diploma or GED equivalent required

Preferred Job Qualifications:

• State insurance license


• College degree

The compensation range for this Client Coordinator role is $47,300 to $88,800. The salary offered will vary depending on your job-related skills, education, knowledge, and experience. This role aligns with an annual incentive bonus plan.

Are you being referred to one of our roles? If so, ask your connection at HCSC about our Employee Referral process!

EEO Statement:

All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, sexual identity, age, veteran, or disability.

Pay Transparency Statement:

At Luminare Health, you will be part of an organization committed to offering meaningful benefits to our associates to support their life outside of work. From health and wellness benefits, 401(k) savings plan, a minimum of 15 days’ of paid time off, paid parental leave, disability insurance, supplemental life insurance, employee assistance program, paid holidays, new parent paid leave, tuition reimbursement, plus other incentives, we offer a robust total rewards package for full-time associates.

The salary offered will vary depending on your job-related skills, education, knowledge, and experience. This role aligns with an annual incentive bonus plan.

Min to Max Range:

$47,300.00 - $88,800.00