Senior Employee Relations Investigator

If you run toward knowledge and problem-solving, join us

In a world of cloud complexity, NetApp simplifies. Our customers are looking for a more unified and secure multicloud experience, and we provide the services, infrastructure and expertise they need to achieve it.

If you want to have a real impact, NetApp is the place for you. You’ll make a difference—while still maintaining a healthy work-life balance. Who are we? Forward-thinking technology people with a heart. Join us.

Senior Employee Relations Investigator

Remote - US

Job category: Human Resources

Job ID: 125930-en_US

About NetApp

We’re forward-thinking technology people with heart. We make our own rules, drive our own opportunities, and try to approach every challenge with fresh eyes. Of course, we can’t do it alone. We know when to ask for help, collaborate with others, and partner with smart people. We embrace diversity and openness because it’s in our DNA. We push limits and reward great ideas. What is your great idea?

"At NetApp, we fully embrace and advance a diverse, inclusive global workforce with a culture of belonging that leverages the backgrounds and perspectives of all employees, customers, partners, and communities to foster a higher performing organization." -George Kurian, CEO

Job summary

NetApp's Human Resources department is looking for an experienced employee relations investigator with deep US employment law knowledge and global investigations experience across AMER, EMEA, and APAC, with primary focus in AMER and EMEA. In this role, you will provide expert-level consultation, investigation, and resolution of employee relations issues and conflicts with limited supervision and the ability to serve as a peer mentor. You will also assist the Director of Employee Relations with building and refining consistent and streamlined processes, develop, and deliver proactive training, and find innovative ways to utilize data trends for the benefit of the function and business.

Key responsibilities

Investigations

• Manage complex employee relations related investigations with limited supervision, end-to-end, including allegations of discrimination, harassment, retaliation, bullying, misconduct, bias, and other inappropriate behavior across NetApp locations within the Americas, Asia-Pacific, and Europe, with particular emphasis in the Americas and Europe.


• Demonstrate a strong understanding of, and dedicated adherence to, confidentiality, neutrality, and other employment law and workplace investigations best practices.


• Exercise strong professional judgment, emotional intelligence, and collaborative communication with investigation parties and cross-functional partners in HR, Legal, and the business.


• Articulate findings to the business in the form of fact-based conclusions and recommendations that look towards broader organizational health improvements and long-term solutions that fix root cause issues.


• Capacity to handle high-level cases and manage a volume of 20+ cases at any given time in addition to assisting and mentoring other ER investigators as a team lead.

Proactive Training, Case Management, Conflict Resolution, and Coaching

• Coach on best practices in performance management, RIFs, organizational design, and other separation issues.


• Develop and deliver training content and programs for various audiences using cutting-edge learning and development modalities on topics including compliance policies, performance management, employment law, manager learning and development, and effective conflict resolution and communication best practices.


• Organize and direct global case management compliance initiatives in Navex Ethics Point, discern systemic issues, and creatively utilize data to help develop long-term and proactive solutions.


• Practical experience with conflict resolution consultation, coaching, collaborative problem-solving, and mediation to resolve workplace conflict effectively between employees and managers.

Job requirements

• Experience leading global investigations and advising on employment-related matters.


• Experience independently conducting, documenting, and presenting thorough and fair investigations that will withstand legal scrutiny and promote consistency across multiple jurisdictions.


• Advanced skills in presenting investigation findings and other guidance at an executive level and influencing leadership to adopt best practices.


• Proven ability to work independently, act on priorities, and exercise proven judgment around key issues and identifying legal risk.


• Collaborative relationship management and expert communication skills to effectively navigate a highly cross-functional environment.


• Strong problem-solving, analytical, critical thinking, and organizational skills with great attention to detail, a growth mindset, and ability to adapt in rapidly changing environment.


• Learning and development, performance management, and project management experience highly valued.


• Familiarity with facilitation, mediations, and restorative justice processes helpful.

Education & experience

• 12 years relevant experience required.


• Juris Doctorate and experience practicing labor and employment law.


• Formal training in workplace investigations and/or AWI certification strongly preferred.

#Sponsor

Equal Opportunity Employer:

NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, protected veteran status, and any other protected classification.

Did you know…
Statistics show women apply to jobs only when they’re 100% qualified. But no one is 100% qualified. We encourage you to shift the trend and apply anyway! We look forward to hearing from you.

Why NetApp?

In a world full of generalists, NetApp is a specialist. No one knows how to elevate the world’s biggest clouds like NetApp. We are data-driven and empowered to innovate. Trust, integrity, and teamwork all combine to make a difference for our customers, partners, and communities.

We expect a healthy work-life balance. Our volunteer time off program is best in class, offering employees 40 hours of paid time off per year to volunteer with their favorite organizations. We provide comprehensive medical, dental, wellness, and vision plans for you and your family. We offer educational assistance, legal services, and access to discounts. We also offer financial savings programs to help you plan for your future.

If you run toward knowledge and problem-solving, join us.

USA Only:

The base salary hiring wage range for this position which the Company reasonably and in good faith expects to pay for the position in the specified geographic areas or locations, is [$155,250} - [$208,780]. Final compensation will be dependent on various factors relevant to the position and candidate such as geographical location, candidate qualifications, certifications, relevant job-related work experience, education, skillset and other relevant business and organizational factors, consistent with applicable law. In addition, the position may include some of the following comprehensive benefits such Medical, Dental, Vision, Life, 401(K), Paid Time off (PTO), sick time, leave of absence as per the FMLA and other relevant leave laws, Company bonus/commission, employee stock purchase plan, and/or restricted stocks (RSU’s).