Senior Field Adjuster - SW FLORIDA (Charlotte, Collier and Lee Counties)

Position Summary:

Position is responsible for prompt and thorough investigation of routine to moderately complex residential property claims. This is a field-based position involving on-site inspection of insured properties. Regular travel within assigned territory is required.

Essential Functions:

• Prompt and courteous servicing of property claims, including insured and agency contact and follow through.


• Communicate and interact with a variety of individuals to foster the timely resolution of claims, including, but not limited to, policyholders, public adjusters, attorneys, vendors, and experts.


• Timely identification, analysis and resolution of coverage issues arising in claims investigation.


• Factual investigation of cause of loss.


• Coverage determination based on a variety of policy and endorsements.


• Maintain proper file documentation reflecting progressive claim handling.


• Coverage and Payment Letters necessary to settle and conclude the claim.

Required Education and Experience:

• Must maintain a Florida All-Lines adjuster (620) license.


• 5+ years of property claims adjustment experience required including at least 2 years of field experience.


• 2+ years adjusting interior perils.

Preferred Qualifications:

• Excellent verbal and written communication skills.


• Exceptional customer service skills.


• Strong organizational and time management skills.


• Knowledge of property insurance policy and coverage analysis.


• Must be able to work under deadlines.


• Proficient in MS Office, including Word, Excel, PowerPoint, and Outlook.


• Strong skills and experience with Xactimate estimating program.