Client Billing Coordinator

At Echo, we foster a culture that promotes continuous learning, innovation, and personal development. Apply today and grow with Echo!

Echo Global Logistics is a top provider of technology-enabled solutions and supply chain management. Our solutions simplify transportation management for our clients by handling the crucial tasks. From coast to coast, dock to dock, and across all major transportation modes, Echo connects businesses to the carriers who transport their goods quickly, securely, and cost-effectively

Position Overview:



The Client Billing Coordinator will ensure Echo's Financial Operations excellence and improve cash flow by substantiating accurate and timely client invoice approval, and delivering efficient exception management




Job Duties & Responsibilities:

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  Run Client Statement reporting in Tableau to provide insight to the business and AR regarding client billing status
  


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  Review 3rd party billing portals, post client invoice submission, to identify exceptions to client payment
  


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  Partner with the business to resolve the exceptions, and update the portal
  


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  Submit Credit Memo requests, as needed, due to a client billing exception
  


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  Partner with AR, when buffer days are needed due to a client billing exception
  


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  Partner with Cash Application, when application is affected by a client billing exception
  
  
  

Required Skills:

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  Strong communication skills
  


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  Organized with strong attention to detail
  


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  Displays an expertise in Optimizer functionality
  


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  Understands Sales and Sales Operations perspective
  


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  Collaborative and problem-solving focused
  


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  Basic Excel skills
  

Work environment/physical demands summary:



This job operates in an office environment and uses a computer, telephone and other office equipment as needed to perform duties. The noise level in the work environment is typical of that of an office with an open seating floor plan. The employee may encounter frequent interruptions throughout the work day. The employee is regularly required to sit, talk, or hear



All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, status as a qualified individual with a disability, or Vietnam era or other protected veteran.