Supplemental Instruction Mentor

The SI Mentor (Tutor Supervisor) will directly supervise and evaluate a team of Supplemental Instruction (SI) Leaders on a daily and weekly basis. The SI Mentor will also track and report WebEx and Kaltura data for the live SI sessions and recordings playlists, and he or she will supervise SI Session Question survey submissions, address student emails and inquiries, and keep accurate and timely records of SI Leader performance. Additionally, the SI Mentor will assist the Online Tutoring Services (OTS) Director with administrative tasks and projects as needed and maintain open communication with supervisors, students, and professors.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

Primary Responsibilities (70%)

• Directly supervise a team of Online SI Leaders on a daily and weekly basis—online and off-site of the university campus

  
  
  
  

  • Edit and post weekly announcements and reminders in each SI Blackboard course shell

  
  
  • Supervise SI Session Question survey submissions
  
  
  • Ensure SI Leaders’ professional and appropriate preparation and fulfillment of SI duties through ongoing supervision and evaluations
  
  
  • Observe at least one SI session (live or recording format) for each SI Leader per week and perform an informal evaluation
  
  
  • Supervise the recording of SI sessions and manage video uploads to the appropriate playlists
  
  
  • Manage SI Leader weekly reports, data collection, and PowerPoint submissions
  
  
  • Keep accurate and timely records of SI Leader performance
  
  


• Host live sessions for Faculty SI Leaders in WebEx
  
  
  
  • Host the live sessions in the SI Mentor’s personal WebEx room
  
  
  • Record the live sessions
  
  
  • Upload, name, and publish the recordings to Kaltura and add them to the appropriate playlists
  
  
  • Run weekly WebEx reports and collect usage data
  
  


• Respond to student emails


• Address student, faculty, and staff inquiries related to the SI courses they oversee

Additional responsibilities (30%)

• Keep accurate and timely records of tutoring sessions




• Assist the OTS Director with administrative tasks and projects as needed



• Maintain open communication with supervisors, students, and professors


• Remain abreast of existing and emerging technologies, processes, products, services and leading industry performance benchmarks


• Work effectively as a team member, embracing and fostering LU’s mission

QUALIFICATIONS AND CREDENTIALS

Minimum Qualifications:

• Must be accepted into, or currently enrolled in a master’s or doctorate program by the start date.




• Self-motivated, dependable, and independent worker



• Experienced in leadership


• Capable of following written and verbal directions


• Works well and effectively communicates with students, faculty, and staff

Preferred Qualifications:

• 2 years of experience in a formal leadership role




• 2-4 years of previous office and administrative experience

ABILITIES AND COMPETENCIES ESSENTIAL TO THE FUNCTION OF THE JOB

Communication and Comprehension

• Ability to effectively communicate both verbally and in writing to convey clear, well-articulated information




• Ability to understand, speak, and write in English in order to convey messages and correspond in an articulate and professional manner



• Possession of public communication skills that allow professional representation of Liberty University to a variety of business and community customers and associates


• Strong organizational skills


• Excellent computer skills

Problem Solving

• Intuitively able to reason, analyze information and events, and apply judgment in order to solve problems of both a routine and complex nature

Physical and Sensory Abilities

• Frequently required to sit for extended periods to perform tutoring responsibilities and deskwork



• Regularly required to hear and speak in order to effectively communicate orally

WORKING CONDITIONS

Work Environment

The working environment in which one will typically perform the essential functions of this position is a climate-controlled office setting. It is well lighted, and the noise level is moderate.

Driving Requirements

None

Work Hours

Varies