Retail HR Business Partner

A bit about us



Trek is an awesome place to work, with amazing benefits for all employees. We build only products we love, provide incredible hospitality to our customers, and change the world by getting more people on bikes. When you’re on our team, you’re taken care of, encouraged to learn and grow, and given lots of opportunities to do so. Give us your best, and we’ll give it right back. Sound pretty sweet? Then come join us!




Job Description


If you're passionate about bikes, the outdoors, fitness, and HR then we have the perfect job for you!



As a HR Business Partner, you will be a key influencer in the work experience of 300+ store employees throughout our Western Region (Utah, California, Washington, Oregon, Idaho, New Mexico). You will act as a trusted resource for the regional leadership team to provide support and counsel on all things related to Trek’s people and culture. Your guidance will include coaching on employee relations, performance management, talent management, succession planning and organizational design. You will also collaborate with other functions within HR to deliver programs and initiatives that support our retail stores



This important role requires a deep understanding of both human resources and retail operations, making it an essential part of our successful bicycle company. When this role is done well, people are empowered to perform at their best and in turn help get more people on bikes!



What you will do:



District & Regional Manager Guidance

• Liaise between leaders and employees on departmental interests, concerns, and trends to ensure an unbiased and engaging work experience for all.


• Provide HR expertise in the areas of feedback, coaching, development and accountability, compensation, and organizational development to ensure consistent approach and effective resolutions.


• Consult and guide leaders on important HR initiatives. This can include talent management activities, succession planning, staffing needs assessments, compensation, benefits, performance management, employee relations, policy compliance, and training.


• Provide market analysis and insights on trends, compensation, and talent to support business planning.


• Consult and guide leaders on important HR initiatives. This can include talent management activities, succession planning, staffing needs assessments, compensation, benefits, performance management, employee relations, policy compliance, and training.


• Maintain an expert level of knowledge of federal and state employment laws to support reducing legal risks and ensure compliance. This can include partnering with Legal team as needed.


• Support hiring managers and partner with the recruiting team in hiring process. Help to ensure candidate qualifications and equitable pay requirements are met.

Store Employee Relations Support

• Educate, coach and partner with Store Managers to help build management talent, including topics such as HR policies, coaching and counseling techniques, progressive disciplinary process, team member development goals, and performance management.


• Advise in the resolution of team member relations issues in stores, while also partnering with District Managers, Loss Prevention and Legal on issues that pose significant risk to Trek.


• Monitor store employee engagement and recognize current issues that are preventing team engagement. Guide managers on actions that will improve conditions.


• Provide feedback and solutions to HR leadership on strategies/programs needed to improve overall team member experience in Trek Stores.


• Partner with Regional Managers to analyze turnover data and create effective retention plans. Assess plans on an ongoing basis to ensure success and make changes as needed.

What you’ll bring to the role:

• Bachelor’s degree in HR or related field preferred.


• 3+ years of relevant HR Generalist, HR Business Partner, or Retail Store management experience.


• Previous experience in retail management/environment preferred.


• Solid understanding of multiple human resource functions, including compensation practices, organizational diagnosis, employee relations, diversity, performance management, and federal and state respective employment laws.


• High level of hospitality.


• Problem solving and analytical skills.


• Communication and presentation skills.


• Flexibility and ability to bring new insights.


• Prior experience with HRIS and ATS tools
  
  
  
  • Workday specific experience beneficial.
  
  


• This position is 100% remote with ability to travel to stores, events, and Waterloo HQ (25%)
  
  
  
  • Ideally located in our Western Region near a cluster of U.S. retail locations (Salt Lake City, UT, San Diego, CA, Los Angeles, CA, Seattle, WA, Portland, OR).
  
  

The salary range for this role is $80k - $90k, commensurate with experience. Bonus eligible



If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!