Professional Services Project Manager | LumberTrack

General information

Office (s)


Remote, US




Date Published


Friday, April 12, 2024




Country


United States




Job ID


24087




Function


Professional Services




Recruiter


Olagbaju, Tola




Salary Range


70,000 - 180,000

Description & Requirements

Professional Services Project Manager | LumberTrack

Join our LumberTrack team as a Professional Services Project Manager! In this pivotal role, you will serve as both a functional and technical lead, taking charge of planning, organizing, and successfully delivering client projects. Your expertise will guide project teams, ensuring the seamless execution of tasks from inception to completion. If you're ready to showcase your leadership skills in a dynamic environment, driving the success of client projects, we invite you to contribute your talents as our Project Manager.

What you will be doing:

• Project Manage approximately 25 projects with a focus on improving client business operations


• Build project plans and schedule resources


• Provide best practice Project Management Monitor and Control coaching to customers


• Prepare and use management deliverables (Project Plan, Project Change Requests and Project Lists, etc.) to conduct the Project Perform Weekly customer status calls


• Maintain regular contact with the Client Project Champion, providing the status of project progress Provide Project Risk Analysis to customer


• Notify the Client Executive Sponsor and the Client Project Manager of non-resolvable issues and submit recommendations to resolve them


• Ensure project plans and work products are based on approved and agreed-upon requirements


• Track the status of deliverables and any decisions made regarding Project Change Requests and outstanding issues

What you will likely bring:

• Proven success in software project implementation and deployment


• Excellent communication, interpersonal and presentation skills


• Superior organizational, project management and time management skills


• Customer centric, results oriented, self-starter and able to work independently


• Ability to manage expectations and establishes solid working relationship with Senior Management and executives


• Experience in managing stakeholders and demonstrated ability to manage project risk


• Ability to travel up to 15%

Qualification:

• 3+ years ERP project management experience required


• 2+ years of lumber industry experience


• Experience with LumberTrack product preferred


• High school diploma


• Bachelor’s degree preferred (or equivalent experience)

The Professional Services Team


Professional Services play an instrumental role in the growth of Epicor. You will be working with our customers to implement our products and ensure that we continuously provide an exceptional customer experience. Almost every position is customer-facing—therefore, it’s important to have energy, drive, and determination to ensure Epicor gives the best possible experience to all clients. This passion will contribute to the success of your career and the company. If you are looking for a global, innovative company with strong roots and exciting growth, Epicor is ready to hear from you!

About Epicor

At Epicor we know that success comes from working together. Everyone has a role to play, and it’s the essential partnerships across our company that are crucial to our customers’ success and our growth as a business.

We’re truly a team. Working in close partnership, we bring wide-ranging talents together in powerful collaborations. We think innovatively, share our knowledge generously, and constantly learn from our colleagues. We’re proud of the success we achieve every day, but we never stop challenging ourselves and encouraging each other. Together, we go further and imagine an even brighter future.

Whatever your career journey, we’ll help you find the right path. Through our training courses, mentorship, and continuous support, you’ll get everything you need to thrive. At Epicor, your success is our success. And that success really matters, because we’re the essential partners for the world’s most essential businesses—the hardworking companies who make, move, and sell the things the world needs.

Equal Opportunities and Accommodations Statement

Epicor is committed to creating a workplace and global community where inclusion is valued; where you bring the whole and real you—that’s who we’re interested in. If you have interest in this or any role- but your experience doesn’t match every qualification of the job description, that’s okay- consider applying regardless.

We are an equal-opportunity employer.

Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location.

At Epicor, we care about your health and financial wellness, as well as your work-life balance. That’s why we offer comprehensive benefit offerings including medical coverages, dental, and vision, as well as other wellness programs. In addition, we offer a 401(k) match, HSA and FSA plans, a student debt program, a wide variety of insurance coverages, and voluntary benefits to achieve financial wellness. We also value your work-life balance and offer flexible time off, paid holidays, and paid maternity and parental leave. Please note that this is for information purposes only and provides a summary of Epicor's benefit offering.