Telecommut
Compensation: $12 - $12.75 hourly
Qualifications
- Great communications. and excellent customer service skills are required
- Some college is preferred but a high school diploma or equivalent is required
- Overnight shift; requires flexible hours
- Experience in the hospitality industry or guest services is preferred, but not required
- Computer proficiency is required; experience with accounting or reservation software is preferred
- Compile and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management
- Reconcile all credit card transactions, financial records, occupancy percentages, room charges, final bill preparation, and cash drawer activity after a thorough audit process
- Respond to inquiries, process reservations and check-ins, delegate housekeeping, security, and service requests, resolve guest complaints, and other front office duties as required
- Ensure all guests feel they are having an exceptional experience at the property
- Process additional administrative, bookkeeping. and accounting procedures as required
