Telecommut
Traild is a high-growth SaaS company redefining how finance teams operate, combining AI, automation, and payments infrastructure to power the future of B2B finance.
Every year, businesses lose billions to fraud, errors, and mistakes. Traild exists to solve this at scale, helping finance teams move faster, stay in control, and operate with confidence.
With rapid customer growth, global expansion across APAC, North America and EMEA, and continued investment in product innovation, we are at a defining stage of our journey.
This is an opportunity to help shape the next category leader in finance automation, control and security, building technology that transforms how businesses manage, move, and protect money. At the core of this is a powerful AI-driven platform, enabling finance teams to deploy intelligent agents that do the work, surface risk in real time, and continuously improve how financial operations run.
Traild is building the infrastructure behind modern finance, protecting and powering meaningful volumes of the world’s B2B transactions.
If you’re excited by high growth, real ownership, and building something that matters, Traild is the place to do the most impactful work of your career.
About
Hear how Traild customers speak about us here.
The Role: Want to be a part of our exciting growth journey?
We are looking for a highly motivated and experienced Account Manager to help shape our Account Management function. This role will be instrumental in defining processes, building deep client relationships, and driving growth across our existing portfolio.
Reporting to the VP Sales - Americas, you will manage and grow key client accounts across the US and Canada, with a special focus on the rollout and expansion of our newest product, TraildPay, and other upselling opportunities.
We want to meet you if you are a relationship builder, revenue driver, and strategic thinker who is ready to roll up their sleeves in a fast-paced scale-up environment.
Key Responsibilities
- Account Growth & Expansion: Identify and drive upsell and cross-sell opportunities to maximize client value and revenue.
- Client Retention & Relationship Management: Build trusted relationships to drive renewals, satisfaction, and long-term retention.
- Sales Enablement & Collaboration: Partner with sales, product, and support teams to deliver exceptional client experiences and support go-to-market strategies.
- Pipeline & Target Management: Maintain a robust pipeline and meet/exceed sales and retention goals.
- Account Planning & Execution: Lead account strategies, ensuring seamless management across the customer lifecycle.
- Minimum 3 years of experience in Account Management, Customer Success, or a Sales-related role.
- Proven background in SaaS B2B companies. Experience in fintech, ERP, payments, accounting, or related sectors is a bonus
- Strong understanding of complex software products and integrations, with the ability to clearly communicate their value to customers.
- Confident in presenting contractual, technical, and financial solutions to both client and internal executive stakeholders.
- A track record of consistently exceeding sales or renewal targets in a fast-paced environment.
- Highly self-motivated with a proactive approach to client engagement and internal collaboration.
- Strong collaborator who embraces growth, hands-on execution, adaptability, and the scale-up spirit.
- Flexibility: we offer a range of remote, hybrid and flexible working options.
- Global team: we are growing across APAC, NA and EMEA and have team all across the world.
- We are growing at an exponential rate, this is an opportunity to get involved with a true rocketship with all the excitement and opportunities that comes with it
- Our team genuinely loves working at Traild: our eNPS score is 78, where anything above 50 is considered world-class.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
