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Health Care Support Worker - INTERNAL

Aneurin Bevan University Health Board

Full time Posted: 3 weeks ago Customer Support

Hiring from: United States

We encourage applications from all with protected characteristics, including disabled and neurodiverse candidates and from those in the Armed Forces Community. Applicants are invited to apply in Welsh, any application submitted through the medium of Welsh will not be treated less favourably than applications made in English.

Each job advert includes the relevant manager’s contact details, and you are encouraged to discuss any adjustments you may require directly with them. There is no obligation to disclose any personal or medical information—simply let us know what support would help you to participate fully.

Please let us know if you have any particular requirements to enable you to participate in the application and selection process. We will be pleased to discuss any reasonable adjustments or support needed. If you need any documents in a larger font or a different format (such as braille) please either contact the recruiting manager named in the job advert or alternatively contact the Aneurin Bevan University Health Board recruitment team on 01495 745805 option 3 or email [email protected]

If you are successful at interview for this post you will receive your conditional offer of appointment and information pack via email.

We reserve the right to close this vacancy at any time. Therefore we encourage early applications to ensure consideration for this post. If you are short listed for this post, you will be contacted via your email account you used to apply for this post, therefore please check your account regularly.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Aneurin Bevan University Health Board support flexible working.

Health Board grounds are required to be smoke-free by law. Smoking is not permitted anywhere on ABUHB sites. This applies to all staff, contractors, patients and visitors. More details are available in our Smoke-Free Environment Policy . For help to quit smoking please contact our Help Me Quit Team About Help Me Quit - Aneurin Bevan University Health Board

Please note that this vacancy may be withdrawn at any time should it be filled via the internal redeployment process

The salary scale for a Band 3 has been adjusted as part of the NHS Agenda for Change pay award for 2026/2027 and will be implemented in August 2026 backdated to 01 April 2026 where applicable.

Job Overview

PLEASE NOTE THAT WE WILL ONLY ACCEPT APPLICATIONS FROM STAFF CURRENTLY EMPLOYED BY ANEURIN BEVAN UNIVERSITY HEALTH BOARD

An exciting opportunity has arisen at Monnow Vale Integrated Health and Social Care Facility on Trefynwy Ward, a 19-bed GP-led unit. We are seeking a compassionate and motivated Health Care Support Worker to join our dedicated and professional nursing team, providing high-quality care and support to our patients and helping to deliver excellent nursing care in a welcoming and supportive environment.

Main duties of the job

Please note: This post is currently advertised at Band 2. The role is currently under review within the Health Board as part of a national evaluation process and may, in the future, progress to Band 3, supported by a revised job description.

Unfortunately, we are unable to provide Certificates of Sponsorship for this role, as it does not currently meet the Home Office eligibility criteria. Therefore, applicants who require sponsorship will not be eligible for shortlisting or interview.

Trefynwy Ward is a friendly and supportive team seeking to recruit enthusiastic individuals who are passionate about delivering high-quality patient care. We are looking for candidates who are committed to providing excellent care and support to patients, their families, and carers within a hospital environment.

The successful applicant will ideally have strong written and verbal communication skills, along with basic computer literacy. They will be a positive team player, adaptable to change, and committed to supporting colleagues and contributing to continuous service improvement. An NVQ Level 2 qualification is desirable but not essential.

Trefynwy Ward is a 19-bed GP-led rehabilitation unit, caring for patients with a range of needs and supporting them in their rehabilitation journey. The role involves working 12-hour day and night shifts, including weekends and bank holidays.

This post is currently advertised at Band 2. The role is under review within the Health Board as part of a national review and may, in future, progress to Band 3 with an updated job description. If appointed, your manager will ensure you are kept informed and will support you through any changes, including discussing relevant training requirements

Working for our organisation

Aneurin Bevan University Health Board (ABUHB) is a multi-award-winning NHS organisation serving the communities of Gwent. With more than 14,000 staff and volunteers, we provide safe, high-quality, and compassionate care across hospitals, GP practices, community services, and mental health settings. As a University Health Board, research, education, and innovation are central to our work, supporting evidence-based practice and continuous improvement.

Our work is guided by the Gwent Strategy 2025–2035, which sets out our long-term ambition to create a fairer and healthier future for our population. We focus on prevention, reducing health inequalities, and working in partnership with local authorities, voluntary organisations, and communities to improve health and wellbeing.

We are committed to creating an inclusive, supportive workplace where people feel valued, respected, and able to develop. Our values of Kindness, Integrity, and Respect shape how we care for patients and how we treat one another.

We offer a wide range of learning and development opportunities, flexible working where possible, and a comprehensive NHS benefits package. Working for ABUHB means being part of an organisation that values its people and offers the chance to build a meaningful and rewarding career while making a real difference to the lives of others.

Skills

Essential criteria

  • Meets all essential criteria as per attached job description/person specification

Desirable criteria

  • Meets all desirable criteria as per attached job description/person specification

Experience

Essential criteria

  • Meets all essential criteria as per attached job description/person specification

Desirable criteria

  • Meets all desirable criteria as per attached job description/person specification

Qualifications

Essential criteria

  • Meets all essential criteria as per attached job description/person specification

Desirable criteria

  • Meets all desirable criteria as per attached job description/person specification

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