Overview

Start Date: 8/3/26

Pay: $17.50 - $18.00/HR

Schedule: Monday - Friday/ 8-5am CDT

Candidates in the Central Time Zone will be prioritized for consideration.*

As a Change Order Representative, you are responsible for reviewing and processing changes to existing patient orders to ensure accuracy, compliance, and timely shipment of medical supplies. This role focuses on prescription review, insurance and authorization validation, documentation accuracy, and coordination with internal teams to prevent delays in patient care. This is a remote, detail-driven role requiring strong organizational skills and healthcare administrative experience.

Our Mission: To revolutionize the way homecare is delivered, one patient at a time.

Why Join Us?

100% Remote
Equipment Provided
Fun, Inclusive Work Environment
Full Benefits Package (Sick Time, Vacation, 401K, Dental, Vision, Life Insurance)
2 Bonus Days Off (“Fun Day” and “Inclusion Day”)
6 Paid Holidays
Supportive Team with Role-Based Training to Aid in Your Success
Internal Opportunities for Growth
Interactive Clubs and Engagement Opportunities

What You'll Do

Review and process changes to existing patient orders
Validate prescription accuracy and determine when updated documentation is required
Verify insurance coverage and submit or follow up on authorizations
Calculate and verify enteral formula requirements
Navigate insurance and payer portals
Maintain accurate, HIPAA-compliant documentation
Communicate with patients and internal teams as needed to resolve order issues

The Right Fit Is

Strong attention to detail and accuracy
Experience reviewing medical documentation, prescriptions, or insurance information
Ability to manage multiple order changes and meet turnaround expectations
Comfortable working independently in a remote environment
Effective written and verbal communication skills
Quality- and compliance-focused, with respect for patient confidentiality

Remote Work Requirements

Ability to maintain a quiet, dedicated workspace that is free of background noise and ongoing distractions
Ability to participate in virtual meetings with a professional, camera-ready presence
Ability to demonstrate strong time-management skills, as well as accountability and self-direction
Must be able to operate off reliable, high-speed internet

Position Qualifications

2+ years of healthcare administrative, order processing, or insurance experience
Home health, DME, or enteral experience preferred
Insurance authorization knowledge a plus
High school diploma or GED required

Equal Employment Opportunity and Affirmative Action: Aveanna provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Aveanna complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Medical Order Specialist (REMOTE)

How to apply

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