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Flexware Innovation is a leading consulting and digital technology integrator that enables forward thinking manufacturing and related industries build comprehensive and long-lasting and scalable solutions with ease.
Founded in 1996 with offices in Indiana and North Carolina, our teams of talented consultants, developers, and engineers leverage legacy and merging technology to solve real business problems with talent focused on industrial data management, industrial controls, manufacturing systems integration, software development, AI and Machine Learning for Industrial operations, and Internet of Things (IoT). Our passion is helping our customers build and adopt solutions that stand the test of time by implementing leading digital technologies and helping clients adopt sustainable processes and solutions.
We have a people first culture that continuously invests in upskilling and talent development. Our internal promise to our people is to have a positive and lasting impact on our families by providing a healthy and engaging work environment. Our environment is fun, family-friendly, energetic, and was nominated for TechPoint’s Mira Award for “Company Culture of the Year” in 2017, four Powderkeg awards in 2019, and 5 Powderkeg awards in 2022.
What You Will Do
The Director of People Operations & Talent Development is a leadership role reporting to the Senior Vice President and General Manager, and responsible for shaping and executing Flexware’s people strategy, building high‑impact HR and recruiting functions, implementing talent development frameworks, learning management systems, career development frameworks, and serving as a strategic partner to the Senior Leadership team. This role leads all aspects of human resources, talent recruitment and retention, employee experience, performance management, compliance, and people analytics to support organizational growth and operational goals. This role will require navigating change, addressing legacy practices, and making difficult decisions in service of long-term scalability and performance
Transformation & Operating Model Leadership
- Lead the evolution of Flexware’s people systems, leadership expectations, and performance culture as the company transitions to a scalable, enterprise-grade operating model. Drive clarity in roles, accountability, performance standards, and leadership behaviors aligned with Flexware’s growth and profitability objectives.
- Link talent strategy to utilization, margin, and growth targets
- Design performance systems including compensation and incentive plans that reward value creation, not tenure
- Partner with finance and operations to align workforce planning with P&L outcomes
- Establish clear consequences for sustained underperformance
- Drive performance differentiation across leaders and teams
- Ensure leadership accountability is measurable and enforced
- Develop and implement comprehensive People Operations strategies aligned with Flexware’s organizational objectives and partner with JR Automation and Hitachi.
- Direct and advise Leadership team on all people‑related matters.
- Drive organizational design initiatives that support agile growth and operational efficiency.
- Partner with leaders across departments as well as JR Automation and Hitachi to integrate people strategy into operational execution.
- Design and implement a company-wide Talent Development strategy aligned with business goals and leadership priorities
- Develop competency frameworks, learning management systems, and career pathing tools to support internal mobility and succession planning
- Launch and manage leadership development programs targeting emerging and senior leaders
- Establish performance coaching practices and feedback mechanisms to support employee growth
- Lead the full HR lifecycle strategy including onboarding, employee relations, performance management, compensation practices, compliance, benefits administration, and offboarding.
- Ensure compliance with federal, state, and local employment laws and policies.
- Champion continuous process improvements for scalability and efficiency.
- Build and lead a high‑performing recruiting team to attract top talent across functions including university recruiting.
- Work with Recruiting lead to design and execute recruiting strategies to optimize candidate experience and reduce time‑to‑hire.
- Oversee employer branding initiatives to strengthen Flexware’s market reputation as an employer of choice.
- Work across Business Units and with Recruiting to optimize human capital management in a services-based organization
- Foster a positive, inclusive, and engaging workplace culture.
- Lead initiatives that support employee engagement, retention, and career development.
- Develop and implement training and professional development programs for leaders and teams.
What You Might Have Done Before
Our Leaders come from varied backgrounds, but for this role will have the following experience:
- Bachelor’s degree in Human Resources or similar degree.
- Proven experience (typically 10+ years) in progressive HR leadership roles,
- Demonstrated history of partnering with leadership in strategy development and execution.
- Strong knowledge of HR best practices, talent acquisition strategies, talent development initiatives, and culture initiatives.
- Excellent leadership, communication, and interpersonal skills.
- Ability to influence across levels and drive organizational change.
- Experience building or scaling HR/recruiting functions is highly preferred.
- HR Experience in Big 5 consulting, system integrator, or technology services firms is highly preferred.
- Experience building Talent development programs is highly preferred.
