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Senior HR Business Partner
About Advantage Group International
Advantage Group International is the global intelligence partner transforming B2B collaboration. We deliver real-time, AI-powered insights that bring foresight and clarity to strengthen partnerships, empower better decisions, and drive sustainable growth.
Our unique intelligence model goes beyond basic reporting to turn complexity into clarity, providing businesses with trusted, actionable insights that drive stronger relationships between suppliers and retailers. With presence across more than 40 markets, we’re redefining how industries connect, collaborate, and grow.
As Advantage continues to expand and innovate globally, we’re seeking curious, collaborative, and impact-driven professionals to help shape the future of insight-led partnership and growth.
Why Join Us
- Shape the future of collaboration at a global intelligence company redefining how businesses grow
- Make an impact by turning insight into stronger partnerships and real results
- Work with global teams and leaders in an agile, high-performing environment
- Thrive in a culture that values clarity, curiosity, and innovation
- Grow your career through meaningful work, development, and competitive rewards
AGI is a data-led advisory business that transforms B2B relationships. As our business grows in scale and complexity across multiple regions, we need a senior HR professional who can operate at the intersection of two critical capability gaps: senior and complex employee relations, and learning & development.
This is a hybrid role by design. The right person will bring the maturity and judgment to handle sensitive, high-stakes people matters — terminations, performance management, compliance, cross-border complexity — while also having the drive and creativity to build meaningful L&D programmes that strengthen our team capability over time.
You will work closely with the Director, HR and alongside two growing team members, contributing to a team that is deliberately being built for the future.
What Success Looks Like in this Role:
- Senior & Complex Employee Relations
- Manage complex and sensitive employee relations matters including performance improvement, disciplinary processes, terminations, and workplace investigations.
- Provide expert guidance to managers on handling difficult people situations with consistency, empathy, and legal compliance.
- Navigate cross-border complexity — understanding regional employment law differences across North America, EMEA, and APAC.
- Maintain and improve HR policies, ensuring they are legally current, clearly communicated, and consistently applied.
- Act as a trusted escalation point for the HR team on high-risk or sensitive matters.
- Handle all employee concerns, grievances, and sensitive conversations with the highest level of discretion, confidentiality, and professionalism — maintaining trust with employees and leaders alike.
- Learning & Development
- Design and deliver an L&D framework that addresses both individual development needs and organisational capability gaps.
- Own the onboarding programme — building a structured, engaging experience that sets new hires up for success from day one.
- Partner with managers to build and run the Performance Development Planning (PDP) process and mid-year/year-end review cycles.
- Identify training needs through data (engagement surveys, exit interviews, performance trends) and translate them into targeted interventions.
- Coach and guide managers on how to have effective performance conversations, give meaningful feedback, and support their people through change — building manager capability as a core part of the HR offer.
- HR Business Partnering
- Build trusted relationships with leaders and managers across your assigned business areas, acting as a strategic thought partner — not just a service provider.
- Use people data (Culture Amp, HRIS, exit/onboarding trends) to surface insights and recommend action.
- Contribute to talent reviews, succession planning, and critical talent identification processes.
- Support org design conversations as AGI continues to scale regionally, with a long-term view toward a regional HRBP model.
- Analyse data from multiple sources — engagement surveys, pulse checks, exit interviews, performance trends, and absenteeism patterns — to identify themes, diagnose root causes, and design targeted initiatives that meaningfully improve employee engagement and retention.
- Translate data findings into clear, actionable proposals for leadership; present insights in a way that is compelling, accessible, and tied to business outcomes.
- HR Operations & Compliance
- Oversee the integrity and accuracy of HR processes — contracts, offboarding, compliance documentation, and records management.
- Ensure global exit complexity is handled rigorously, with attention to local legal requirements and risk management
Location: This role is hybrid with expectation to attend in person events, meetings, conferences etc. We support a hybrid way of work. Location preferred in Toronto or with easy access to Toronto.
Expected Salary Range: $90,000 - $100,000
Disclosure of Artificial Intelligence (AI) Use: Please be advised that The Advantage Group International uses artificial intelligence (AI) tools to assist in the initial screening of resumes. This tool helps us identify strong matches, which are then manually evaluated by our hiring team for interview selection.
Don’t meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. We are dedicated to building a diverse, inclusive, and authentic workplace; therefore, if you’re excited about this role but your experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles at Advantage.
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